Service Desk Officer, Level 2
Select how often (in days) to receive an alert: Create Alert 12-month opportunity until February 2026 Temporary Full-Time... more info
IT Service Support Officer - APS Level 4
Salary:
60.00 - 80.00
Posted:
01-02-2025
Category:
General HR
City of Brisbane,
Job Description
Service Support Officers are based in Brisbane, Sydney, Canberra, Melbourne, Adelaide, and Perth. We are currently seeking to fill a position based in Brisbane and will establish a merit list that may be used to fill future vacancies in any of our national offices. The IT Service Support team provides first and limited second-level IT support to the Attorney-General's Department (AGD) and associated entities. IT Service Support Officers provide high-quality support to staff of the department and minister's office via email, phone, and the service request portal. Support Officers must have great client service and problem-solving skills and good IT skills that can be developed in our environment. Key Responsibilities: Provide first and limited second level IT support. Assist staff of the department and minister's office via email, phone, and the service request portal. Demonstrate excellent client service and problem-solving skills. Develop IT skills within our environment. Key Qualities Required: Strong communication skills. Excellent client service skills. Leadership at all levels. Ability to apply information effectively to solve problems. Collaborative work ethic to achieve outcomes. #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 01-02-2025
Category: General HR
City of Brisbane,
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