Indigenous Service Support Officer

Job Description

The department is committed to keeping Queensland communities safe. Everyone deserves a life free from violence and fear. We are actively tackling the complex causes of youth crime and addressing serious repeat offenders, ensuring our systems and services not only meet but anticipate the needs of victims. See Role Profile for full details. As Indigenous Service Support Officer, You Will Specifically: Demonstrate cultural capability and/or a commitment to developing cultural capability to ensure an inclusive culture that aligns with the Human Rights Act 2019 and supports departmental programs and community partnerships aimed at preserving cultural connections for Aboriginal and Torres Strait Islander peoples. Assist and support youth justice staff and relevant community stakeholders in culturally appropriate assessment, case planning, and interventions for Aboriginal and Torres Strait Islander young people and their families in accordance with relevant legislative provisions, statutory delegations, departmental policies, procedures, and contemporary best practice. Implement culturally appropriate individualized case plans through designing and implementing intervention strategies, negotiating with service providers, and linking clients to the services/supports they require (including formal and informal services, government and non-government agencies). Consult and effectively work with relevant stakeholders including families, elders, other key community members, community agencies, and government departments to enhance the capacity of these stakeholders to support Aboriginal and Torres Strait Islander young people and their families subject to youth justice interventions. Undertake a range of record and information management tasks including maintenance of case notes and records, preparation of reports, and performance reporting. Participate productively and collaboratively as a member of a multi-disciplinary team involving a range of internal and external stakeholders and service providers to achieve quality casework outcomes. Leadership capability level for this position: Individual Contributor Vision: Stimulates ideas and innovation by gathering insights and embracing new ideas to inform future practice. Makes insightful decisions based on considered, ethical, and courageous insights into the broader context. Results: Builds enduring relationships to enable the collaborative delivery of customer-focused outcomes. Drives accountability and outcomes, demonstrating accountability for execution and quality through professionalism, persistence, and transparency. Accountability: Demonstrates sound governance by maintaining a high standard of practice through governance and risk management. Pursues continuous growth through agile learning and development of self-awareness. What We Can Offer You: Rural and Remote Incentive Allowance of $2,500 every 6 months. Locality Allowance paid fortnightly of $33.30 ($66.60 with dependents). Ability to negotiate subsidized Government Employee Housing if relocating to Emerald. Relocation expenses considered. Work-life balance with flexible working options. Competitive salary. Occupational group: Community Care #J-18808-Ljbffr