IT Supervisor

Job Description

The Cairns Convention Centre is getting ready for the upcoming events season and is looking for talented people to join our team as we get ready to welcome clients and guests through the doors. Now is the time to take your career to the next step and work at a world-class venue with a passionate group of people. The Cairns Convention Centre is an award-winning venue located on the shores of the Great Barrier Reef. Cairns is a relaxed tropical city that provides opportunities for everyone. The city has undergone a transformation in recent years including new 5-star hotels, the Esplanade dining precinct, rooftop bars and university advancements. Cairns is an amazing place to work and live if you enjoy an idyllic, natural lifestyle. The Centre is home to some of the largest conferences and events in Tropical North Queensland. Where no two days are the same, the centre hosts an exciting array of events, conferences, concerts, NBL basketball games, banquets, public events, and performances. You will work with a team of dedicated professionals to achieve excellence in events in our multi-million dollar refurbished and brand-new building. At the Cairns Convention Centre we strive to create a working environment that rewards excellence and creates opportunities for advancement, while ensuring a balance between work, family and community. IT SUPERVISOR FULL TIME ABOUT THE ROLE: Cairns Convention Centre is looking for a proactive Information Technology (IT) professional to join our team as an IT Supervisor. Reporting to the Corporate Services Director and working closely with the Audio-Visual department, this role is responsible for: Management of all IT hardware and software for the Centre, covering corporate and event requirements. Ensure all security measures (firewalls, virus protection, access controls) are maintained for effective data protection and backup data processes are managed including disaster recovery. Ensure all licensing requirements are up to date and relevant for purpose. Determine IT future direction to ensure a world-class convention facility. Budgeting, financial management and statistical reporting. Develop and maintain documentation to support management of the Centre’s servers and all applicable systems and applications. Develop and maintain business and resilience plans in relation to IT systems and equipment. Contractor management. The role is primarily office hours, but availability to support the IT needs of our events, or our corporate systems, outside of office hours is required. ABOUT YOU: Every day our people are responsible for delivering extraordinary experiences for every guest who walks through our doors. You will have a shared values and people-centric mindset and genuinely want to make a difference. That's what makes you stand out from the crowd and why we want to meet with you. You will have: Experience working in a similar IT role. Technical university qualifications will be highly regarded. Troubleshooting and problem-solving skills. Proven ability to use initiative, make decisions and meet deadlines. Knowledge and experience with: Technical infrastructure including servers, desktops, firewalls, including DHCP, VLAN, VRF, LAN & WAN networking principles. Microsoft 365 Hybrid Environment, Azure, Exchange (Online & On-premise), Endpoint Manager. Microsoft Server Platforms – Administration of Active Directory, DNS, ADFS, DFS and GPOs. Supporting Microsoft 365, Windows Server & Desktop Technologies & Cloud Environments. Support and Configuration of Routers / Switches and Wireless Access Points in a Cisco Networking Environment. Printer Management. VM Ware Virtualization Platforms. IT Hardware rollouts. At Cairns Convention Centre we are committed to creating a culturally safe and inclusive environment which values and respects diverse abilities, styles, backgrounds, experiences and perspectives. We welcome and encourage applications from people with diverse backgrounds, including Aboriginal and Torres Strait Islander people, people with visible and invisible disabilities, the LGBTQI+ community, culturally diverse people and other diverse communities. To apply, please click on the apply tab and apply via our online platform. If you need an adjustment to participate in the recruitment process, or you would like information about what we can do to help you, please contact our team at A satisfactory National Police Records Check is required for this role. To be eligible for employment you must have valid working rights in Australia. ABOUT THE COMPANY ASM Global is the world's leading producer of entertainment experiences. It is the global leader in venue and event strategy and management - delivering locally tailored solutions and cutting-edge technologies to maximize the guest experience. The company's elite venue network spans five continents, with a portfolio of more than 350 of the world's most prestigious arenas, stadiums, performing arts venues, and convention and exhibition centers, including Moscone Center San Francisco; ICC Sydney Australia; Olympia London; Shenzhen World China; and P&J Live in Aberdeen, U.K. ASM Global has always had a bold vision to be a true employer of choice, great place to work and a company who provides long-term careers and development opportunities. Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required. A Queensland Government initiative operated by ASM Global #J-18808-Ljbffr