Innovation Designer (Graduate) – Client Engineering

Job Description

Introduction Are you a creative, critical thinker with a strong passion for business? At IBM, our Enterprise Design Thinking methodology is a human-centered approach to understanding problems and designing solutions to help people do their best work. Innovation Designers contribute from the initial visioning stages through to delivery. Working with IBM’s industry-leading products, you’ll collaborate closely with clients to ensure that every decision we make is rooted in a deep understanding of their goals and needs. Designers are responsible for translating client needs into desirable experiences that connect business, technology, and user goals. We increase client satisfaction with meaningful outcomes and drive adoption by bringing real value to real people. If you come from outside tech, think you look a bit different from us, have a non-degree education, and wonder if your application would be welcome, please know that it very much is. We would love to get to know you better, so apply. This might be a perfect match. Excellent onboarding training will set you up for success, whilst ongoing development will continue to advance your career through its upward trajectory. Our sales environment is fast-paced and supportive. Always part of a team, you'll be surrounded by leaders and colleagues who are willing to help and be helped as you support MVPs that obsess over user-centricity and business impact. Your role and responsibilities As an Innovation Designer, you will: Contribute from the initial visioning stages through to delivery. Work closely with clients to ensure decisions are rooted in a deep understanding of their goals and needs. Translate client needs into desirable experiences that connect business, technology, and user goals. Required technical and professional expertise Enterprise Design Thinking: Understand Enterprise Design Thinking and how to apply it to arrive at user-centric solutions for complex technical challenges. UX and Visual Design Expertise: A high level of proficiency in visual and UX design best practices. Excellent written communication and storytelling abilities. Workshop Facilitation: Expertise in workshop preparation, facilitation, and post-session follow-up. A track record of guiding non-designers through design concepts and techniques, providing clients with a clear vision of optimized UX that contributes to business value. Excellent Communication Skills: Engaging, compelling, and influential written and spoken communication. Preferred technical and professional experience Agile and LEAN Methodologies: Proficiency in Agile and LEAN methodologies, including experience working in collaborative environments. Capable of understanding stakeholder requirements and ensuring that designs align with user needs. Additional Requirements: You will have completed your tertiary studies by March 2025 OR have graduated from an Australian or New Zealand University no earlier than 2023. You are an Australian or New Zealand Citizen/Permanent Resident. Located in Sydney, Melbourne, or Canberra. Willing and able to obtain Australian Government clearance. #J-18808-Ljbffr