The Greater Change

Key Account Manager - SAAS

Salary: 80.00 - 100.00

Posted: 04-02-2025

Category: General Sales

Adelaide,

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Job Description

Job Title: Key Account Manager (SAAS/Software Solutions) Location: Adelaide, Australia Job Responsibilities: Business Development: Analyze account potential to develop new business; initiate, develop, and close sales; recommend new applications and sales strategies. Account Analysis: Identify potential in accounts by studying current business, evaluating additional needs, and analyzing opportunities. Customer Relationship Management: Serve as the primary point of contact for all customer account management matters. Ensure the timely and successful delivery of solutions according to customer needs and objectives. Internal Coordination: Collaborate with the Internal Support team to deliver the right solutions to customers on time. Client Support: Assist with challenging client requests or issue escalations as necessary. Sales Process Initiation: Build relationships to initiate the sales process; qualify potential leads and schedule appointments. Growth Opportunity Collaboration: Work with the sales team to identify growth opportunities within the territory. Client Development: Develop new business with existing clients and identify areas for improvement to meet sales targets. Metrics Forecasting: Forecast and track key account metrics, such as quarterly sales results and annual forecasts. Reporting: Prepare reports on account status. Monthly Client Engagement: Engage with key accounts monthly to understand usage patterns, provide usage recommendations, and suggest additional applications if needed. Contract Negotiation: Negotiate contracts and close agreements to maximize profits. Relationship Building: Build and maintain strong, long-lasting client relationships. Sales Development: Present initial proposals, explain product and service enhancements, and introduce new products and services. Trusted Advisor Role: Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors. Progress Communication: Clearly communicate the progress of monthly and quarterly initiatives to the reporting manager. Sales Strategy Contribution: Contribute to sales strategies by evaluating current product results, identifying needs, and monitoring competitive products. Requirements: 3-5 years of experience in sales/account management roles. Australian National (A Must). Deep understanding of B2B SAAS products. Benefits: Salary Range: AUD 110K Base, Rough OTE: 140 - 150K. Work Location: Adelaide (Hybrid). #J-18808-Ljbffr