Learning and Development Coach

Job Description

Attractive base salary + company vehicle + bonus! Europcar has an exciting opportunity for a Learning & Development Coach to join our NSW and ACT team on a full time basis. This position will be based in Sydney with regular site visits within the NSW and ACT network and interstate. As a Learning & Development Coach you will play a crucial role in driving the growth and success of our NSW and ACT team and enhancing a culture of excellence in ancillary sales and customer service.Some of the key responsibilities include: Onboarding new employees, training in Greenway systems, rental operations and any other changes in operations procedures. Facilitate the delivery of high quality, targeted training courses which enhance the customer experience and contribute to company growth targets. Liaise with L&D / HR teams to ensure the training needs and learning outcomes are reflected in the design and development of learning programs. Observe, assess and coach employees with on the job training. Assist with the updating of policies and procedures and tracking and readership of policies and procedures as required. Liaise with the L&D team to contribute to the development of 360 Learning including the review and development of content for online learning and driving completion of eLearning modules within NSW and ACT. To be considered for this position you should possess: Minimum two (2) years' sales and coaching experience. A Certificate IV in Training and Assessment is highly desirable. Staff management experience is advantageous. Passion to work with people and develop their capabilities. Excellent writing skills and communication skills. Ability to develop effective working relationships with key stakeholders and to build strong partnerships. Ability to work autonomously (with minimal supervision) and use initiative. A current and valid Driver's Licence (full licence) is essential. Flexibility to travel intrastate and interstate regularly. In return, the successful candidate will receive: Attractive base salary + super + company vehicle + bonus. A career in a globally recognised company that values its employees. Management support to coach and mentor you along the way, only setting you up for success. Employee Referral Program - earn $$ when you successfully refer a candidate. Generous employee discounts including discounted car rental for staff, family and friends, Bupa health insurance, pet insurance, Accor and more! Access to Employee Assistance Program and free premium subscription and unlimited access to the Calm app - the #1 app for mental fitness! Great culture, working with an energetic and high performing team. About Europcar Mobility Group Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. More than ever, we are committed to delivering simple, seamless, innovative solutions that make mobility easy, enjoyable and increasingly eco-friendly. Further details on our website: We welcome and encourage applications from individuals of all backgrounds, experiences, and abilities, regardless of race, ethnicity, gender reassignment, nationality, sexual orientation, age, disability status, religion, or any other dimension of diversity. Please note, only shortlisted candidates will be contacted. #J-18808-Ljbffr