Application Support Engineer (level 2 support)
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Level 3 Application Support Engineer (Mining Tech - Autonomous Mine Haul Trucks)
Salary:
80.00 - 100.00
Posted:
13-03-2025
Category:
Technical Support Administration
Perth,
Job Description
Level 3 Application Support Engineer (Mining Tech - Autonomous Mine Haul Trucks) Are you a driven & talented Level 3 Application Support professional with experience supporting enterprise-wide applications looking for a challenging opportunity ? A global leader of Autonomous Mine Haul Truck Fleet Manager Systems has an exciting contract role based at its office in Perth . The role is day shift only and involves working Monday to Friday only. Infrequent ad-hoc mine site visits within Australia are required. This product is experiencing significant growth and there will be opportunities to progress your career within this global leader of mining equipment and technology. You will be part of a high performing team that provides software and hardware problem identification and resolution. From time to time, you will assist with upgrades. To be successful in obtaining this role you will have the following: A degree in IT or relevant discipline . Experience working on a Service Desk and/or Field Support supporting complex enterprise-wide applications and their underlying infrastructure utilizing ITIL processes (incident management & root cause analysis) . Knowledge of Oracle , SQL Server , TCP/IP networking , MS Server (including virtualisation) & Client Platforms . Knowledge in repair practices & failure analysis. Strong analysis & troubleshooting skills . Very good attention to detail . Ability to work under pressure in a challenging environment. Experience with Caterpillar's MineStar or Modular's Dispatch or Hexagon's Jigsaw or similar product or solid knowledge of open pit mining is highly desirable . This is a contract role running for an initial period of 12 months with a very strong possibility of extensions or transition to a permanent role for strong performers. The role requires you to work in the office 5 days per week. If you would like to talk about this opportunity, please contact Fortunato ("Forty") Galluzzo on 043 870 9417. Seniority level Mid-Senior level Employment type Contract Job function Customer Service, Engineering, and Information Technology Industries Agriculture, Construction, Mining Machinery Manufacturing and Oil, Gas, and Mining #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 13-03-2025
Category: Technical Support Administration
Perth,
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