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Level 3 Service Desk Engineer

Salary: 80.00 -  100.00
Posted: 16-02-2025
Category: Installation, Maintenance Repair
Perth, 
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Job Description

Direct message the job poster from WA IT WA IT, established in 2003, specializes in network and managed services, offering cloud-based solutions to help businesses boost efficiency. Serving over 120 small to medium-sized businesses in the Greater Perth Area, WA IT provides support for SBS servers, cloud infrastructure, hardware design, and network support. The company's mission is to provide full-time IT support to businesses without a full-time price. Role Description This is a full-time on-site role for a Level 3 Service Desk Engineer at WA IT. The Service Desk Engineer will be responsible for technical support, troubleshooting, customer service, help desk support, projects, and service desk tasks on a day-to-day basis. Qualifications Technical Support and Troubleshooting skills Customer Service and Help Desk Support skills 5 Years Experience in Service Desk operations Strong analytical and problem-solving abilities Excellent communication and interpersonal skills Industry certifications such as CompTIA A+, Network+, or Microsoft Certified: Azure Administrator Associate are a plus Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries IT Services and IT Consulting #J-18808-Ljbffr

Job Details

Salary: 80.00 -  100.00
Posted: 16-02-2025
Category: Installation, Maintenance Repair
Perth, 

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