MacMillan Cancer Centre Information and Support Manager

Job Description

MacMillan Cancer Centre Information and Support Manager Ashford & St. Peter's Hospitals NHS Foundation Trust This is a newly created post funded by Macmillan to ensure the success of the new build Macmillan Cancer Centre that is currently underway and opening formally in the late Spring 2025. This is an exciting opportunity to be part of creating a supportive information and support service to the people within the geographical area of the Trust. You will be influential in the initial set up and onwards management to excellent service provision. It is a hands-on role that allows for your utilisation of people skills and additionally give excellent attention to detail with your managerial approach, giving rise to the smooth running of the facility day to day. We welcome applicants from both clinical and non-clinical backgrounds. Main duties of the job Ensure the provision of information and support on a Trust wide basis to people affected by cancer and will be responsible for the day to day running of the Macmillan Patient Information and Support Service. Using expert knowledge, initiative and service development skills, the post holder will be responsible for establishing and developing specialist cancer information across the Trust at ASPH and in line with the local and national strategy and in collaboration with Macmillan Cancer Services. Based at Ashford Hospital but working across all hospital sites, the post holder will meet the information and support needs of cancer patients and any affected by cancer, including staff, working in collaboration with hospital Trust, local hospices and local cancer network services. In collaboration with Macmillan Cancer Support, the post holder will be responsible for the training and support of the ASPH Patient Information Volunteer Service and volunteer complementary therapists. Recruit, train and support a team of volunteers as part of the service with the support of Macmillan Cancer support and the Trust Volunteer Service. Act as a Lead for Cancer Patient Information, working closely with the cancer healthcare team within the Trust and the cancer Networks to ensure that we are meeting requirements for cancer information as set by the Cancer Long Term Plan. Work with stakeholders and users to develop a strategy for the effective provision of high-quality information and support to people affected by cancer in the ASPH Geographical catchment area, based on user needs, and local and national cancer plans. Develop and regularly review an annual plan with measurable objectives for the service, reporting on progress to Macmillan and the Cancer Division. About us Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond. Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey. We also run many specialist clinics in the community and local community hospitals and other healthcare facilities. Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care. We are expanding our theatres at Ashford Hospital and moving towards this becoming our dedicated elective centre. We want to create a state-of-the-art centre for excellence for planned surgical procedures. We can offer you the full range of NHS benefits/discounts and in addition: Excellent pension scheme and annual leave entitlement On-site Nurseries On-site staff cafes On-site parking Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics Adverts may close early, so applicants are encouraged to submit an application as soon as possible. For more information about a career at ASPH please visit: Job responsibilities People Management and Leadership Communications and Engagement Planning and Organising Policy and Service Development Information and reporting Equality, Diversity, and Inclusion Person Specification Knowledge Experience of strategic planning and delivering a service experience Experience of working with the public and with health or social care patients/clients Cancer knowledge and how cancer affects people affected by cancer Experience Work / experience in information support services Skills Service promotion and marketing IT and data management Able to undertake difficult conversations with empathy and support Qualifications Educated to Degree or equivalent Ability to conduct own projects and follow through Computer skills Experience of monitoring and evaluation/audit/quality improvement Recognised health or social care professional qualification Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. #J-18808-Ljbffr