Manager Complaints Resolution
We’re looking for a strategic problem solver who thrives on delivering better outcomes. You’ll be at the forefront of... more info
Manager Complaints and Client Engagement
Salary:
60.00 - 80.00
Posted:
11-03-2025
Category:
Customer Service
City of Brisbane,
Job Description
The Manager Complaints and Client Engagement Officer role is a newly created opportunity to work with the first Victims' Commissioner in Queensland by promoting and protecting the rights of victims of crime in accordance with the Victims' Commissioner and Sexual Violence Review Board Act 2024 (the Act). As the manager, you will lead a small team responsible for managing the complaints function of the Office of the Victims' Commissioner. This includes receiving and dealing with enquiries and feedback from victims of crime and resolving Charter of Victims' Rights complaints in accordance with the Act. In your role, you will engage with victims of crime, victim support services, and justice agencies to assist in identifying systemic issues affecting victims. Applications to remain current for 12 months. Occupational group: Justice & Legal #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 11-03-2025
Category: Customer Service
City of Brisbane,
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