Manager Shared Living | Canberra/Goulburn

Job Description

About Us: At Aruma, we believe in the power of diversity and inclusivity. Our mission is to defend human rights and create a world where every individual is treated with dignity and respect. We're committed to building a team that reflects the rich tapestry of humanity. People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the life they choose. Aruma is BRAVE . That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold , Respectful , Authentic , Value Teamwork , Excellent ). We’re not just another disability services provider—we’re BRAVE , bold, and always striving for excellence. When you join our team, you’ll be part of a values-driven organisation that encourages innovation and teamwork. About the role: As the Manager Shared Living , you’ll lead a team of Support Workers , ensuring high-quality, person-centred support for our awesome participants . This role is crucial in delivering excellent customer service, operational efficiency, and compliance with NDIS standards. What You’ll Do Lead and manage a team of 18-20 Support Workers, fostering a positive, high-performing culture. Oversee the financial and operational management of Shared Living services. Ensure compliance with NDIS regulations, policies, and quality standards. Build strong relationships with customers, families, and stakeholders. Drive continuous improvement, safety, and compliance across services. Manage rosters and budgets to ensure efficient service delivery. Provide on-call support and guidance as part of a rotating roster. What We’re Looking For Experience in a middle management role (5+ years) OR direct experience in disability services. Tertiary qualification in Individual Support, Business Management, or a related field. Strong leadership, coaching, and team development skills. Knowledge of person-centred active support and positive behaviour support. Financial and business acumen, including budget and rostering management. Confidence in using technology and systems for documentation and reporting. Excellent communication and problem-solving skills. What You’ll Need NDIS Worker Screening Check and National Police Check. Unrestricted Australian Driver’s Licence. Completion of the NDIS Worker Orientation Module. First Aid and CPR certification. Benefits of working with Aruma! Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each yeartax free. Fitness Passport: Access to subsidised Gym membership Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist. Training: Opportunity for accredited training through our RTO Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa. Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night Job Satisfaction: Through making a real difference in peoples’ lives within a values-driven organisation. Candidates with a disability are encouraged to apply! Your valuable insights will enrich our advocacy efforts and foster a more inclusive world. Ready to make a change? Apply Now! Please contact if you require further information. Only applicants with the right to work in Australia will be considered. Shortlisted applications will be required to undergo pre-employment probity checks. We will be actively shortlisting during the advertising period and reserve the right to close this advert prior to the advertised date. #J-18808-Ljbffr