Manager Strategic Change and Communications

Job Description

Job Description Role Overview Develop and execute strategies to ensure the Qantas Group is fully prepared for major transformation initiatives, minimising risks and embedding long-term operational capability. Collaborate with cross-functional teams to align legal, industrial relations, risk, and compliance requirements, while standardising project delivery and ensuring smooth transitions. Permanent role based at our Mascot Campus. As the Manager Strategic Change and Communications for Qantas Group Disruptions Transformation, you will play a critical role in ensuring the Group is fully prepared to implement significant transformation initiatives. Reporting to the Senior Manager Business Readiness, you will be responsible for business readiness strategies that enable the organisation to embrace change, mitigate risks, and effectively transition initiatives into long-term operational capability. This role requires a strong focus on strategic planning, communications, and stakeholder engagement to ensure transformation initiatives are successfully embedded across the business. Working within cross-functional project teams, you will drive collaboration across various stakeholders, ensuring alignment on legal, industrial relations, risk, and compliance requirements. You will standardise change management delivery processes, challenge stakeholders to drive key outcomes, and proactively develop policies that support transformation. Your ability to influence, coordinate, and manage change will be essential in achieving business readiness objectives and ensuring a seamless transition to post-go-live operational stability. Key Responsibilities 7+ years of experience, including 3 years in senior executive leadership within a large, complex matrix organisation. Proven ability to support product business readiness or formulate strategic Change Management plans for complex customer projects with multiple stakeholders. Experience formulating and leading large scale change and communications strategy across multiple business units and managing diverse stakeholders. In-depth knowledge of operations, commercial strategies, and customer-focused transformation. Strong understanding of financial, customer, technological, and business considerations to drive informed decision-making. Strong people skills, familiarity with strategic change management frameworks, and ability to align culture with business strategy. Advanced ability to interpret data, drive business decisions, and navigate complex challenges in a fast-paced environment. Why Qantas? You’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully. There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. Employee Benefits We love to travel: Enjoy heavily discounted air travel within Australia and across the globe, both for you and your family and friends, as well as exclusive deals on accommodation and holidays. We have flexible leave options: Make use of leave and flexible working opportunities including 14 weeks paid parental leave and the option to purchase additional paid leave for eligible employees. We’ll give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping, food and wine, insurance, health and wellbeing, leisure and entertainment. We’ll support your wellbeing: Whether it’s learning to better support your own and others’ mental health, our interactive wellbeing app or your very own tailored nutrition plan. Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or access requirements, we encourage you to advise us at the time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation. Be a part of something special and play your part in the Qantas story – get in touch today. Applications close Wednesday 19th February. Please note: applications will only be considered for candidates who have the right to work in Australia / New Zealand without restriction or sponsorship. #J-18808-Ljbffr