Medical Secretary - HC - Practice Support

Job Description

Medical Secretary - HC - Practice Support Posted Sunday 20 October 2024 at 2:00 pm Healthcare > Medical Administration Permanent > Full Time Want to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare. Our Best Starts with You At Advara HeartCare, we’re building something important. Something special. For more than 20 years, our Australian-owned business has developed a proud reputation based on quality outcomes and patient care. We’re the largest cardiology provider in Australia, with more than 90 centres and 100 doctors. Now, we’re shaping a future where world-class care is the standard of care. We can’t achieve this without our incredible people. That’s why we’re creating a workplace and culture where you can truly thrive. Join us, and help move Australia’s heart health and your career forward. Your impact, with us As our highly valued Medical Secretary , you’ll use your skills and expertise to provide quality care to patients with a wide range of cardiovascular conditions. Based in Auchenflower and Clayfield, you’ll be responsible for providing support to our patients and clinicians by dealing with telephone and email enquiries, assessing urgency of enquiry in accordance with practice guidelines, helping to improve people’s health and lives and shaping our organisation’s future. You’ll make a meaningful impact by: Working efficiently in a fast-paced administrative role where patient care is our focus Acting as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork Adapting to and managing an environment where there is ongoing change and competing priorities Providing timely, accurate and professional secretarial support to the respective cardiologists Effective management of diaries, all incoming correspondence, management of GP and referring doctor requests and calls. What you’ll bring To succeed in this role, you will have: Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment Strong organisation and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team and the ability to nurture positive connections with patients. Experience in billing/receipting medical accounts, Medicare and DVA billing Exceptional phone manner and ability to handle a high volume of patient enquiries High attention to detail and the ability to adapt in a fast-paced environment We would also love you to have: A mindset of collaboration and continual learning. You will seize opportunities to expand your skills and expertise, and you’ll be willing to share your knowledge and experience to help our company and people thrive. Why Advara HeartCare We’re a values-driven organisation where every person matters. Because whatever your role here, you are our impact and you are our future. At Advara HeartCare, we care, we work together, we advance, and we deliver. When you join us, you’ll discover meaningful work, a welcoming and supportive team culture, and the opportunity to help shape our journey to something that’s even better. You’ll also enjoy a range of other benefits: Full-time position working Monday to Friday Clinic hours (830-5pm) Thriving close-knit culture and communities and supportive environment with encouragement to live your highest potential. Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation. A rewarding purpose-led organisation that provides positive outcomes to patients every day. The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for cancer treatments & heart disease. Fast paced, high performing & agile working culture with lots of change due to our rapid growth. Ready to shape our future while building yours? Join Advara HeartCare and achieve more than you ever thought possible. We are building something important here, something special. If this sounds like something you would like to be a part of, we invite you to click "apply now" and share your interest. Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability. In line with the Public Health Order, all Advara HeartCare employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment. #J-18808-Ljbffr