Membership Sales Representative

Job Description

Add expected salary to your profile for insights Looking for a job with flexibility and amazing growth opportunities? Crunch Fitness is hiring! Our No Judgements philosophy creates an inspirational culture dedicated to providing exceptional experiences for our members. We believe in fostering a positive environment where both our team and members can thrive. Crunch Fitness in Mortdale is seeking permanent & casual Membership Sales Representatives to deliver excellence in member experience and business operations. About Us: Crunch Fitness is a global brand with a No Judgments philosophy, it's our everyday mantra that drives us to create a welcoming community for everyone. Our clubs, designed to offer everything under one roof, are well invested in and are massive in size, have a culture of fun and inclusivity, and are serviced by high performance teams who have a passion to succeed. On a mission to grow, we’re looking for passionate and driven people who want to join our Crunch family and grow with us. Role Overview As the Membership Sales Representative (MSR), you will be the face of Crunch Fitness and contribute to the success of our club. Your focus will be on delivering outstanding member experiences and ensuring high service and sales standards. You’ll collaborate closely with your team to achieve membership growth and elevate our club’s performance. Member Experience Welcoming members at all touchpoints Handling inquiries, complaints and feedback professionally Fostering engagement through personalized interactions Maintain club rules and policies Support key services like Rest and Recovery, Personal Training, and Group Fitness Teamwork Collaborate with team members Commit to training compliance and on-going learning and development Ensure compliance with operation systems and procedures Engage with potential members to understand their fitness goals Follow through on execution of SMART plans Focus on member retention and referrals Why join the Crunch fam? Competitive salary and benefits Comprehensive on-boarding and learning Recognition and rewards Personal mentoring from the Senior Leadership Team Development for career progression Work-life wellness program Opportunities to participate in Crunch community projects Qualities and Experience Engaging with people in a fast-paced sales and service environment Proven ability to drive goals Passion for changing lives through health and fitness How to Apply If you’re passionate about delivering exceptional member experiences and driving business growth, we’d love to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you’re the perfect fit for the Membership Sales Representative position. Crunch Fitness is the original ‘No Judgments’ gym and is world famous for fusing entertainment and fitness with over 400 locations worldwide. We're the fastest growing big box gym operator in Australia and aggressively growing in membership and locations. No judgments means room for everyone, regardless of shape, size, age, race, gender, or fitness level. No matter your workout of choice, we want you to feel good while reaching your goals. Each of our clubs are company owned and have a local team who love to serve. We’re on a mission to grow so we can impact more people the Crunch way. To do this, we live by the values that have shaped us from our humble beginnings in 2007. #J-18808-Ljbffr