Mountain Host - Winter 2025

Job Description

Do you love Thredbo and would you be able to share your knowledge and excitement for our mountain with guests from all over? We are looking for passionate snow lovers that could lead on-snow tours of the resort in a fun, professional and safe manner to deliver a premium Thredbo experience. As a Mountain Host you will need complete knowledge of Thredbo resort and slopes to offer exceptional resort and local information with genuine enthusiasm and find satisfaction in creating memorable, quality on-piste experiences for resort guests of varying ski and snowboard abilities. About Our Team Thredbo offers diverse roles with growth opportunities, as part of EVT, a leading experience company in Australia and New Zealand. A career at Thredbo could open doors across EVT's Entertainment, Ventures, and Travel sectors. Working at Thredbo provides access to outdoor adventures like skiing, hiking, and mountain biking, while living in the Snowy Mountains fosters a close-knit community of outdoor enthusiasts. Our inclusive and dynamic team ensures you'll find a supportive environment where you belong. IN RESORT DISCOUNTS: Staff pass to access the mountain, discounts across various retail, food & beverage outlets, 50% off bring a friend vouchers, Snowsports lessons, backcountry deals & seasonal rental packages WELLNESS: Access to Thredbo Leisure Centre, gym, pool & Employee Assistance Program TRANSPORT: Carpool bonus and bus initiative to help you get to work About the Role Conduct an on-snow tour of the resort in a fun, professional, and safe manner Adapt the tour as required, and within reason, to cater to guests’ particular needs Deliver a strong level of knowledge about the resort, products, and local area Deliver a consistent and quality experience for varying abilities of guests who attend the tour Greet guests and engage with them in a warm and welcoming way to assist with inquiries, directions, and professional insight within the resort and any other issues that may arise Fun, young at heart and adventurous About You Excellent communication skills and ability to work under pressure Attention to detail in a multitask environment Previous resort/tourism based customer service experience Ability to ride all snow conditions and terrain in a strong, effective, and confident manner If you're ready for your next adventure, apply now to join our team! Thredbo’s Sustainability Commitment Thredbo is dedicated to preserving the alpine environment through various environmental initiatives. As the first Australian snow resort to be certified as a Gold EarthCheck Sustainable Destination for four years running, Thredbo leads the way in sustainable tourism. EarthCheck is a global leader in environmental certification for travel and tourism, and Thredbo's recognition underscores its commitment to a sustainable future. Further Information Applications are being assessed as they are received so we recommend applying as quickly as possible to avoid missing out. All applications must have valid working rights or be able to obtain their own visa to work in Australia. At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA+ community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves. #J-18808-Ljbffr