Scheduling Officer
Right at Home is one of the largest home care providers in the world, with over 700 offices in eight countries. We provide... more info
National Scheduling Officer
Salary:
60.00 - 80.00
Posted:
01-03-2025
Category:
Assistance
City of Whittlesea,
Job Description
National Scheduling Officer - Bodewell Community Care | Mill Park Office Salary: Competitive Market RatesBenefits Significant employee discounts for Apple, Samsung, Travel, Health Insurance, Gyms & much more Paid Training and Development days,Reward & Recognition programs Mon - Fri, Start and Finish time can be flexible Key Responsibilities: Schedule services in a client centred and operationally efficient manner. Provide day-to-day support for clients regarding changes to care services and address roster-related queries. Liaise with internal and external service providers to manage care changes and update the database system accordingly. Collaborate with Care Consultants to provide feedback on client care. Identify and maintain relationships with community programs and resources for clients. Analyse staffing hours to anticipate recruitment needs. Actively participate in team meetings and program development initiatives. Assist in efforts to increase client access to BWCC Home Care services. Ensure compliance with organizational values, policies, and procedures. Proactively contribute to creating a mentally safe workplace. High volume of scheduling and rostering. Essential Qualifications: Proven experience in scheduling, rostering, or workforce coordination, preferably within the aged care or disability sector. Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with scheduling or client management software. Experience in home care rostering preferred. Adiploma or degree in business administration, health administration, social work, or a related field. Excellent verbal and written communication skills for interacting with clients, staff, and stakeholders. Strong background in customer service, preferably in an office management or administration role. Desirable Qualification Familiarity with systems such as Carelink, Procura, or similar client management software. Experience with invoicing and financial administrative tasks. Proficiency in languages other than English can be advantageous. Understanding of the aged care and disability sectors, including regulations and compliance requirements. Skills & Attributes: Effective communication and problem-solving skills Organizational skills with attention to detail Passion for making a difference Respectful and team-oriented attitude Understanding of diverse client needs Ready to Make a Difference? Join Bodwell Community Care and be a part of our mission to enhance the well-being of older adults in our community. Apply today! #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 01-03-2025
Category: Assistance
City of Whittlesea,
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