Network Development Engineer, GCNA Border Network
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Network Office Manager
Salary:
125.00 - 150.00
Posted:
17-03-2025
Category:
Networks Systems
Melbourne,
Job Description
Network Office Manager Salary: $75,000 - $80,000 per year plus superannuation (Depending on experience) Premium Service Management! Diverse Responsibilities and Growth Opportunities! Drive Client-Centric Excellence! At Rapport we believe that every guest experience should be unique. We are specialists in providing a range of fully managed front and back-of-house guest services including reception and concierge. Our ambassadors' key focus is to ensure our clients and guests enjoy a remarkable experience; anticipating their needs – even before they do, saving precious time and enhancing the guest experience. As the Network Office Manager, you will play a key role in ensuring the smooth operation of our Melbourne portfolio. You’ll manage a team, build strong relationships with clients, and proactively lead projects to enhance client satisfaction and operational efficiency. The position offers a unique opportunity to contribute to a dynamic environment while overseeing multiple office locations, ensuring the highest standards of service delivery and client satisfaction. The role: Lead, mentor, and coach a team of operations professionals, ensuring high performance and a collaborative environment Manage audits, floor plans, and projects related to office spaces, while proactively identifying opportunities for improvement Support client-facing teams by managing weekly calls, tracking project progress, and responding to ad-hoc requests within Service Level Agreement (SLA) timeframes Act as the point of escalation for key issues, addressing and resolving challenges efficiently Oversee office events, power-downs, and other significant projects, ensuring deadlines and client expectations are met Ensure consistent delivery of high-quality service and contribute to meeting client KPIs and service level expectations The person: A professional and approachable manner, confident in dealing with senior executives, and possessing excellent interpersonal skills. A diploma in hospitality or business management is essential. Multi-site experience in managing reception, concierge, and office coordination in high-profile financial, professional, and media companies Exceptional account management experience dealing with C-Suite corporate clients Flexibility to work on weekends, evenings, and public holidays to support business needs The Benefits: Easy access to 100+ retail discounts Opportunity to learn new skills and move to different internal roles Access to a wide variety of training & development Work-life balance. Clear career paths and support to achieve your goals For any further queries, please send an email to #J-18808-Ljbffr
Job Details
Salary: 125.00 - 150.00
Posted: 17-03-2025
Category: Networks Systems
Melbourne,
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