Office Manager Whyalla Hospital Clinic

Job Description

Permanent full-time opportunity within our dedicated Whyalla Hospital team Competitive remuneration, flexible work options and a range of employee benefits Realise your potential with a leading medical imaging practice! About Us Jones Radiology is a doctor-owned and operated practice offering the highest quality diagnostic and interventional radiology services throughout South Australia and Alice Springs. Our highly motivated personnel are patient-focused, and we pride ourselves on our values-driven service. At Jones Radiology, we heavily invest in up-to-date equipment, and we are proudly at the forefront of medical imaging systems and technology. We also invest in our people, and our commitment to care for others extends to our highly supported clinical teams. About the Role Reporting to the Area Manager, the Office Manager provides professional and operational leadership and management to the clinic. This role ensures effective team leadership, commitment to the development of staff, and achievement of business objectives. This is an exciting opportunity to realise your potential for leadership, as you will be the main point of contact for staff in the clinic, ensuring that our frontline staff deliver professional, caring and friendly services to our patients. This role calls for someone who has a passion for providing patient care, has excellent organisation skills and is a genuine team player. You'll also be committed, enthusiastic and possess excellent communication skills, ensuring that we uphold Jones Radiology's brand promise of delivering an outstanding customer experience. Your Key Responsibilities Operations & Clinic Management : Oversee daily operations, workforce planning, and service delivery to optimise productivity, asset utilisation, and patient care. Team Leadership : Provide leadership and clear direction to staff, ensuring alignment with organisational goals and fostering teamwork and collaboration. People Development : Manage staff onboarding, training, and performance to enhance capabilities and ensure continuous development. Relationship Management : Build and maintain strong relationships with stakeholders, clinicians, and the community to support engagement and service delivery. Financial & Commercial Management : Monitor and manage clinic budgets, costs, and billing processes to achieve financial and profitability targets. Quality & Risk Management : Ensure adherence to quality, safety, and compliance standards while managing complaints and incidents effectively. Business Development & Growth : Support marketing and referral growth initiatives to expand the clinic’s patient and referrer base. Strategic & Business Planning : Develop and implement business plans, monitor performance, and drive strategic change to achieve clinic objectives. About You Previous medical receptionist or call centre experience (highly desirable) Strong customer service skills and experience Demonstrated initiative and willingness to learn Excellent interpersonal and communication skills Ability to work autonomously and in a team environment Demonstrated ability to provide excellence in patient care and/or customer service Basic understanding of medical imaging terminology and procedures Proven ability and commitment to delivering exceptional customer service Demonstrated high energy and a proactive positive attitude A strong attention to detail Confident computer skills What We Offer Competitive remuneration package with flexible work options. Generous parental leave provisions and phased return-to-work options. Opportunities for career advancement and ongoing professional development. Access to wellness programs, fitness facilities, and confidential counselling services. Vibrant work environments with individualized team cultures and social events. Practice-wide events including an Annual Dinner, Family Picnic, Staff Conference, and holiday celebrations. Next Steps If you are seeking your next career challenge and are passionate about delivering excellent services to patients, referrers, and the community, we encourage you to apply to Jones Radiology today. Simply complete the application process by clicking the Apply button, answer the Shortlist Questions and we will be in touch with you shortly. Respectfully, no recruitment agencies. #J-18808-Ljbffr