Operations Coordinator – Brisbane, Australia

Job Description

Operations Coordinator – Brisbane, Australia Region: Brisbane, Australia Ready for a fresh, new career? Look no further because one of the world’s most iconic brands can help you get there. Why Join Us? At Subway, “better” is baked into our DNA. We are a brand that believes in continued improvement … in our lives, our businesses, and our planet. From the handshake that started our very first sandwich shop to earning our position as one of the world’s leading restaurant brands, we’ve always embraced change and the path ahead. And today, we're making better living way easier. Our purpose is about more than the food we serve in our restaurants. It’s centered on fueling healthy businesses and healthier lives. It is one of the most exciting times to join the Subway team and contribute to our transformational journey. About the Role: We have an exciting opportunity to support our APAC team as an Operations Coordinator. This role provides communication, administrative, and operational support to the Operations, Learning and Development, and Communication teams. Work closely with our external restaurant audit partner to ensure brand alignment. Coordination of our REV reward program and support for our operational trials. If you feel that this is the role for you, and you are successful with your application, be ready to be Bold, Empowered, Accountable, and ready to have Fun in a fast-paced and agile working environment. Responsibilities include but are not limited to: Communications: Assisting the Snr Operations Specialist and Operations Manager with drafting Operational articles and content for Playbooks and updating the Subway Operations manual. Ensure all operational updates are added to the Subway Operational manual. Operational audit (REV): Collate information required for the REV breach process, inform the external partner (NSF) when to pause/restart audits, and follow up with territory teams. Manage REV reward program administration, communication, prizing, and cling ordering and distribution. Existing and New Product Development: Assist Snr Operations Specialist with product, equipment, and packaging testing and trials. Trial administration including ordering of equipment, testing operational procedures, communication to restaurants, equipment updates, survey creation and collation. Attend fortnightly WIPs. Operational Administration: Respond to correspondence from the territory teams and external suppliers. Self-development: Adopt a growth mindset. Seek feedback about performance and collaboration style. Take on extra responsibility to gain further experience. Complete all allocated online and in-person training in a timely fashion. Skills & Abilities: Minimum of 1 to 3 years’ experience in a similar or related industry. Technical Proficiencies: At least a functional understanding of Microsoft Office programs, including Outlook, Excel, PowerPoint, OneNote, and SharePoint. Ability to work independently and collaboratively. Adopt a 'let’s win together' approach. Deeply understand Subway Operations (or be capable of quickly developing the required knowledge). Excellent written and verbal communicator. Creative approach to communication. Interpersonal, relationship-building, and networking skills with a self-motivated attitude to work. #J-18808-Ljbffr