Operations Manager - Fulfilment

Job Description

Get AI-powered advice on this job and more exclusive features. Company Description Montu is one of Australia's leading health tech businesses and a leader in alternative health services. With operations in Australia and Europe, we take a technology-first approach to reshaping the landscape for suppliers, practitioners, pharmacies and patients. Montu operates a fully integrated, end-to-end ecosystem of healthcare companies that touches every part of the alternative health experience, from patient care through to pharmacy dispensing, clinical education, product development, wholesale distribution and more. Our brands include Alternaleaf, UMeds, Leafio and Saged. Recognised by the Deloitte Tech Fast 50 as the fastest growing tech company in Australia for two years running – with revenue growth of over 26,000% and 9,000% – Montu is now the largest business of its kind outside North America.This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.Job Description The Fulfilment Operations Manager will be responsible for supporting the day to day operations of the Pharmacy Operations department, as well as managing and controlling all aspects of pharmacy partner inventory at Montu. In addition they will develop and implement plans and initiatives to ensure the successful execution of projects and oversee and optimise logistics and operations processes to ensure the efficient and seamless functioning of Montu.Responsibilities Supporting the GM - Pharmacy Operations and all aspects of assigned projects. Creating comprehensive project plans, timelines, and milestones, and support the Head of Logistics and Supply Chain and Project Owners across all project management phases, including scheduling, budgeting, design controls, and release processes. Leading and coordinating project activities. Collaborating closely with cross-functional teams. Monitoring project progress and performance, identifying potential risks, and proactively developing mitigation strategies to keep projects on track and to ensure project success. Conducting regular project status updates, providing clear and concise reports to dedicated stakeholders. Creating and maintaining project documentation. Overseeing and maintaining collaboration with the Pharmacy Operations and the various Warehouse teams to ensure accurate inventory levels at Pharmacy partner sites, ensuring optimal safety stock levels are maintained. Overseeing and maintaining accurate consumable stock levels at Warehouse and Pharmacy partner sites. Developing and implementing inventory control procedures to monitor and track inventory movements, including receiving, storage, and order fulfilment processes. Analyzing data and market trends to identify opportunities for process improvement and cost optimization within logistics and operations across all sites. Continuously reviewing and documenting existing processes, identifying opportunities for streamlining, implementing best practices, and making recommendations for improvement. Qualifications Bachelor's degree in business or related field preferred. Have a working understanding of TGA and relevant regulatory bodies rules and regulations for prescribing Medical Cannabis. Ability to work collaboratively as part of a team and promote cooperation. Strong project management skills, including implementing new programs and processes. Excellent interpersonal skills to handle internal and external issues calmly, positively, and professionally. Additional Information You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers. Other benefits include:Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. Enjoying discounts with over 450 retailers through our Reward and Recognition platform. The freedom of a full-time, work-from-home role. Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities. Mental health support through our wellbeing platform, Unmind. A private health insurance discount through Medibank. Up to 8 weeks of paid parental leave. Swag kits to celebrate key milestones in your journey with us. Enhance your home office with our work from home equipment allowance benefit. Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Seniority level Mid-Senior level Employment type Full-time Job function Supply Chain #J-18808-Ljbffr