Operations Manager (Intensive Therapeutic Care). Permanent Full Time - Western Sydney

Job Description

Operations Manager (Intensive Therapeutic Care). Permanent Full Time - Western Sydney Apply now Job no: 504562Employment type: Full TimeLocation: SydneyCategories: Child, Youth & Family Generous Salary Packaging Benefits – claim up to $18,550 per year, tax free! $17,500 Annual Vehicle Allowance + Monthly RDO Flexible Hybrid Working arrangements About the Organisation Every day, Life Without Barriers provides support and care to children and young people, as we work collaboratively with families, carers, and communities, to ensure they have the environment they deserve to grow. With a focus on ensuring safety and respect, this is an opportunity to make a positive and meaningful difference in these young lives and help pave a brighter future. Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people, and people with mental illness. We work with people who are homeless and refugees and asylum seekers. Join a community of people dedicated to breaking down barriers. About the Role We are seeking a dedicated leader to join our Intensive Therapeutic Care team as Operations Manager. Overseeing 6 Intensive Therapeutic Care and Interim Care homes across the Western Sydney region, you will lead a team comprising of Therapeutic Youth Workers, Home Managers, and Case Managers to ensure the delivery of quality care and support under the frameworks of CARE and Therapeutic Crisis Intervention (TCI) models. This is an exciting opportunity for an experienced leader with a strong passion for supporting the permanency goals of children and young people within the child protection sector. This Permanent Full-Time role involves a flexible hybrid on-site/remote work arrangement. Regular travel is required for this role, and an annualised vehicle allowance is included in the remuneration package. Lead and support teams, modelling a culture of excellence and accountability that supports positive outcomes aligned to aspirations of children & young people, Life Without Barriers’ values, and our contractual requirements. Manage the delivery of multidisciplinary client services teams and ensure compliance with corporate policies & processes, the Strategic Plan, business plan, and relevant statutory regulations, funding agreements, and accreditation standards. Maintain and develop positive and professional working relationships with key stakeholders and partners to achieve key outcomes for children and young people. Manage programs within the approved budget. Ensure a consistent standard of quality in accordance with regulations prescribed in relevant legislation and funding agency standards. Act as a senior escalation point to ensure appropriate management and prevention of risks and issues arising in service management in accordance with policies and procedures. Carry out delegated duties for authorising and reviewing business decisions, resolving complex issues, managing risks, and relationship maintenance and building. Participate in an on-call roster as required. Skills & Experience Relevant bachelor’s degree within Human Services or a related discipline. Significant experience in the leadership and management of multi-site, multi-disciplinary programs and services for vulnerable people within a budget. Demonstrated experience working in Out of Home Care, preferably with Intensive Therapeutic Care or other residential settings for children and young people. Working knowledge of the NSW Permanency Support Program. Demonstrated experience working with people from diverse cultural backgrounds, with specific reference to Aboriginal and Torres Strait Islander people. Ability to manage competing priorities and deliver high-quality outcomes within agreed timeframes. Successful candidates will be required to clear probity checks including National Criminal History Record Check, NSW Working with Children Check, and NSW Residential Care Worker Register check. How to Apply Include your resume and covering letter in one document, click ‘Apply’ and follow the prompts. For any enquiries, including persons with disabilities that require adjustments, contact Kristy Crowe at Applications close at midnight on Sunday 2nd February 2024 Applicants are encouraged to apply as soon as possible as applications are continuously reviewed prior to the closing date; as such, the closing date is subject to change without notice. We want to employ people who reflect the diversity of our clients to ensure we can support each client's individual needs and wants. We encourage people of Aboriginal and Torres Strait Islander background and people with disabilities to apply. Advertised: 22 Jan 2025 AUS Eastern Daylight TimeApplications close: 02 Feb 2025 23:55 AUS Eastern Daylight Time #J-18808-Ljbffr