NDIS Operations Manager
About SCPA We help our customers respond to the increased demand for trust and transparency around products, assets, supply... more info
Operations Manager - NDIS
Salary:
60.00 - 80.00
Posted:
23-02-2025
Category:
Operations Business Administration
Central Coast Council,
Job Description
Coast Care is seeking a dedicated and enthusiastic individual with a genuine passion for learning and growing within the dynamic and rewarding disability support sector. This role offers an exciting opportunity to make a meaningful impact by taking on responsibilities that include client and staff management, ensuring that both receive the highest level of care and support. In this position, you will collaborate closely with the Managing Director, playing a pivotal role in driving the business forward and realizing its full potential. The ideal candidate will bring a proactive mindset, a commitment to excellence, and the ability to adapt and thrive in a growing, client-focused organization. This is more than just a job—it’s a chance to contribute to the growth of a company that is making a difference in the lives of individuals and families every day. Key Responsibilities Rostering: Oversee and manage staff schedules to ensure optimal coverage and smooth daily operations. Client Management: Address and resolve client complaints promptly and professionally, maintaining high levels of satisfaction. Staff Management: Provide leadership and support to staff, ensuring they perform their roles effectively while fostering a positive workplace culture. Company Compliance: Ensure all practices adhere to industry standards, regulations, and company policies. Auditing of Visual Care: Regularly review and audit staff progress notes to ensure accurate and thorough documentation of client care. Documentation Versioning: Manage the maintenance and updates of critical documents to ensure consistency and compliance. Staff Onboarding: Lead the recruitment process, including interviewing candidates, conducting inductions, and ensuring new hires are equipped for success. Support Work: Step into a support worker role when required, demonstrating adaptability and a hands-on approach. Marketing and Social Media: Develop and manage marketing initiatives and social media platforms to promote the company and its services. Client Networking: Represent the company at events and networking opportunities to build relationships, grow the client base, and drive revenue. How do your skills match this job? Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years' experience do you have as an operations manager? How many years of people management experience do you have? Do you have experience preparing work rosters? How many years' experience do you have in a marketing role? How many years of recruitment experience do you have? How many years of auditing experience do you have? #J-18808-Ljbffr
Job Details
Salary: 60.00 - 80.00
Posted: 23-02-2025
Category: Operations Business Administration
Central Coast Council,
Related Jobs
NDIS Customer Operations Specialist
At Lite n' Easy our goal is to create a healthier Australia by changing the way Australians eat. We make it easy for people... more info
Scheme (Operations) Manager for Recycled Water Operations – Tasmania
Scheme Manager for Recycled Water Operations (Clarence, Penna, and Brighton, Tasmania) PPM is a team of experienced professionals... more info
