Operations and Operations Support, Various Roles (APS5), Data Sourcing Division

Job Description

Operations and Operations Support, Various Roles (APS5), Data Sourcing Division Salary: $82,085 - $92,201 (plus 15.4% superannuation and allowances) Locations: Adelaide, Brisbane, Canberra, Geelong, Hobart, Melbourne, Perth, Sydney Permanent and temporary positions; full-time or part-time (flexible working arrangements) The Australian Bureau of Statistics (ABS) is looking to fill multiple vacancies of Operations and Operations Support, Various Roles (APS5) in the Data Sourcing Division.About the roles Contact Centre Line Managers – Data Sourcing Contact Centre (DSCC) (Geelong or Melbourne) As a Contact Centre Line Manager in the DSCC, you will lead a team of APS2 Survey Officers who are responsible for both inbound and outbound calls where they support providers to complete their survey obligations. Assistant Survey Managers - DSCC (Geelong or Melbourne) Assistant Survey Managers operate under limited direction to assist teams that are responsible for the timely collection of confidential provider data. These roles would suit staff that are interested in becoming subject matter experts in a survey area. Area Supervisors – Household Survey Operations (HSO) (Adelaide, Canberra, Melbourne, Geelong, Sydney, Perth) As an Area Supervisor in Household Survey Operations, you will lead a team of Field Interviewers who are responsible for conducting interviews for the Monthly Population Survey (MPS) and other Special Social Surveys (SSS). Project Officers - HSO Support and Compliance (Adelaide, Canberra, Melbourne or Geelong) Project Officers work in teams responsible for delivering Interviewer support functions in various areas of specialised responsibility. Team Leader/Assistant Manager – Despatch and Capture Unit (DCU) (Geelong) The Team Leader/Assistant Manager of Despatch focuses on the forward work program with a day-to-day short-term focus on operational management. Data Capture Assistant Manager / Project Officer – DCU (Geelong) The Assistant Manager of Data Capture focuses on the forward work program but can provide support and guidance on daily operations. Program Support Officers – Acquisition Management and Coordination (AMAC) (Adelaide, Brisbane, Canberra, Geelong, Hobart, Melbourne, Sydney) Program Support Officers are strong relationship builders who possess well-developed communication and problem-solving skills. What we are looking for (selection criteria) Ability to lead and develop a team, including those working remotely, in a fast-paced changing environment. Ability to manage competing priorities. Ability to use sound judgement and reasoning to resolve complex problems. Excellent written and verbal communication skills. Ability to understand and apply relevant guidelines and policies. A proactive individual with a growth mindset. How to apply To apply, complete an online application form on the ABS e-recruitment system. You will need to indicate which role/s you prefer to be considered for, upload your current resume, provide referee details and respond to the following:In no more than 750 words, provide a statement of claims of how you have demonstrated the skills, qualities, and experience required for these roles. Applications close at 11:30 pm (AEDT), Wednesday 12 March 2025. Late applications will not be accepted. Start your application by clicking the "Begin" button. #J-18808-Ljbffr