PA2025MFAOPSON6 Integration and Testing Specialist

Job Description

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Job title: Integration and Testing Specialist Operational area: Transfer Agency Reports to: Manager - Integration & Testing Team Location: Melbourne, VIC or Sydney, NSW or offshore Role Description: This hands-on role is responsible for supporting the Transitions & Change Implementation teams with specialist testing, configuration and documentation functions. The role encompasses a mixture of: Internal User Acceptance Testing External User Acceptance Testing Core Registry system and associated database configuration Process analysis and review Application of risk assessment principles You will also be responsible to ensure that: Any new functionality complies with the agreed company priorities and standards (including performance and scalability) All processes throughout the life cycle are completed using existing or newly implemented methodologies. Process and service improvements are identified and considered. Key Responsibilities: Engagement with internal and external stakeholders Maintaining team quality standards, artefacts and controls Providing support and subject matter expertise to broader business in major projects and transitions Ensuring scalable and risk-centric approach is adopted Communicating with internal and external stakeholders on project deliverables Key Performance Indicators: Performance against target for: Accurate delivery to agreed timeframes Quality of timeliness of system configuration Quality and timeliness of testing outcomes Process and service delivery improvement initiatives Clear and relevant communication with internal and external stakeholders Quality and timeliness of project delivery Key Working Relationships: Internal: Transitions Data Team Program and Transition Managers Business Analysts Developers Management team FS Operations team Program Office team External: Fund Managers Custodians Third parties such as Calastone, ASX Skills and Competencies: Experience with system or user acceptance testing in a corporate environment Excellent analytical and problem-solving skills Basic experience in SQL Excellent written and verbal communication skills Quality orientation/continuous improvement High level of accuracy and attention to detail Planning and organising skills Ability to create and maintain procedures, controls and team artefacts Client focus Tenacity and resilience Knowledge and Experience: Minimum 3+ years' experience in Financial Services, ideally in Custody, Registry, Superannuation or Funds Management Operations Minimum 2 years' experience in either system or user acceptance testing Experience with process improvement and process documentation Exposure to test cycles and associated testing-related documentation Key Behaviors: Instils Trust: Must be seen to be truthful and follow through on commitments. Customers and Partners must feel that they are being listened to and understood. The right candidate will be able to be trusted with sensitive and confidential information. Collaborate: Must be able to work in a co-operative manner with both internal and external teams and take all views and interests into account when formulating outcomes. Ensure Accountability: Must take full ownership of their assigned responsibilities and the outcomes that are generated and pursued, including any failures. This must extend to post-implementation and should encompass the assessment of benefits delivered. Customer Focus: Must understand customer and partner needs from both a functional and operational perspective. Improvements must deliver customer improvements as well as feature set improvements. Must be seen as an expert by Customers, who are willing to trust the views and direction of the team as portrayed by the candidate. Develop Talent: Must be seen as a reference point for others, who are willing to pass on their knowledge to improve the overall level of understanding across the group. This should be via coaching, support, reviews and feedback. Communicate Effectively: Must be able to communicate effectively and efficiently, both in written and verbal forms, across all levels of an organisation and all sizes of groups. Must also be able to listen to others and evidence that they have understood the needs communicated appropriately. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. #J-18808-Ljbffr