Patient Administration Assistant (Grade 1), Medical Imaging

Job Description

Patient Administration Assistant (Grade 1), Medical Imaging Employment Type: Permanent Part Time; Temporary Part Time Hours per fortnight: 63 Job Category: Administration - Customer Services Permanent hours which may be offered on a part-time basis across several candidates Be part of a team who are focused on providing the highest quality patient-centred care Dynamic healthcare setting providing imaging to the Geelong Region across multiple sites About Barwon Health Barwon Health is one of the largest and most comprehensive regional health services in Australia, providing care at all stages of life and circumstance. Services available through Barwon Health cover the full spectrum from primary care, community services, aged care, rehabilitation, mental health, emergency and acute care. We serve more than 500,000 people through the efforts of more than 9000 staff and volunteers across more than 20 sites. Barwon Health is committed to developing a vibrant culture of education, training and research that advances health and wellbeing for all. About the facility Barwon Health's medical imaging department (Barwon Medical Imaging (BMI)) provides a comprehensive range of diagnostic services including X-Ray, OPG, CT, MRI, Ultrasound, Fluoroscopy, Angiography, Mammography, and Nuclear Medicine. These are performed by a team of highly skilled radiologists, radiographers, sonographers, nuclear medicine technologists, nurses and support staff who ensure that all patients have access to quality services. About the role As a Medical Imaging Patient Administration Assistant you will provide confidential administrative support to the Barwon Medical Imaging team - this may be at our primary site at University Hospital Geelong or at one of our community sites. Duties of your role include, but are not limited to: Assist clinicians and patients in the scheduling of appointments (either in person or via our busy bookings hub) Meet and greet patients, relatives, visitors on arrival - ensuring all patient details are correct prior to imaging Ensure all billing of procedures are validated, updated, transferred and correct; to ensure that patients are billed correctly and within Medicare guidelines (following training) Process, maintain, update and check requests and patient correspondence by registration and data entry in Barwon Health Patient Management systems (RIS, using Synapse, and IPIMS) - training provided Being the first point of contact for our Service, you enjoy helping others, have a warm and professional manner that will support both our team and patients on a day-to-day basis About the culture You will have the opportunity to be part of a highly skilled, professional and dedicated team who take pride in providing high quality services. We promote positive, respectful relationships and strong partnerships within the workplace. Grow and develop your capabilities with Barwon Health’s commitment to professional development. Barwon Health staff benefits Excellent working conditions with a high sense of job satisfaction A vibrant staff wellbeing program and access to our 24/7 Employee Assistance Program Wide range of professional development opportunities to enhance your career Attractive salary packaging benefits. Living expenses capped at $9,010 and meals and entertainment capped at $2,650 Diversity and Inclusion We believe in the power of diversity and inclusion. We celebrate the unique backgrounds, perspectives, and talents of our team members, fostering an environment where everyone feels valued and respected. Our commitment to diversity strengthens our ability to provide compassionate and equitable care to all individuals, regardless of their backgrounds, abilities and identities. If you need assistance with your application for this role, please email the Talent Acquisition team at with your preferred contact method and details, and we will get in touch with you. Prior to commencement with Barwon Health, all new employees are required to provide a completed Barwon Health Immunity Status form and have Staff Care clearance. Advertising closing date: 12th February 2025. #J-18808-Ljbffr