Patient Services Officer (Medical Administration)

Job Description

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Care to join the team? Grow your career as a Medical Receptionist with GenesisCare Wesley and let your compassionate nature shine through. This is a full-time role, based in our Wesley Hospital Oncology Clinic – a great opportunity for an experienced Medical Receptionist to expand their skillset further. In this patient-facing role, you will be responsible for assisting Radiation Oncologists with all administrative tasks, including managing their daily clinic schedule, booking patient appointments and gathering required results. This role is ideal for someone with strong organisational skills and a desire to help others. Benefits of joining our team: Full-time position working Monday-Friday, with occasional evening work Join a collaborative and energetic team, passionate about providing outstanding patient care. Support a team of dedicated Doctors, focused on treating patients, not conditions. Fast-paced, dynamic environment where no two days are the same! Opportunities for further career development within GenesisCare. Free access to thousands of LinkedIn Training courses. Free access to our Employee Assistance Program. 12 weeks paid parental leave. Walking distance from both Auchenflower & Milton train stations and bus routes, as well as discounted parking rates in the hospital. Wide variety of local cafés and restaurants to explore on your lunch break. Closely located to Suncorp Stadium for any after-work concerts or football games. The Day-to-Day: Work in a fast-paced administrative environment, where patient care remains the top priority. Act as the first point of contact to patients and referring doctors – both face-to-face and over the phone. Manage the daily clinic schedules of two Radiation Oncologists, including booking and billing consultations. Collate and manage patient records, including accurate data entry and filing. Work closely with other GenesisCare departments to ensure smooth clinic operations. We're interested in hearing from people who have: Passion for delivering exceptional patient care. Experience in medical administration and reception. Demonstrated strong time-management and organisational skills. A collaborative and flexible approach, willing to adapt as competing priorities arise. Strong communication skills, with the ability to liaise with a variety of patients, staff and referring practices. Previous knowledge and experience with Medicare and clinical administration systems such as EMDAT, MOSAIQ and PBRC are highly desirable. About GenesisCare By joining GenesisCare, you will be joining a highly progressive and passionate team of healthcare professionals and support staff, united by a common purpose: to design care experiences that deliver the best possible life outcomes. The ambition for better cancer care that began our story has grown into a passionate team of ~2,000 employees across 50 locations nationally. Join us to design better care and enjoy a career with purpose. GenesisCare is an Equal Opportunity Employer. #J-18808-Ljbffr