Physical Product Manager

Job Description

At Sony Music Entertainment, we fuel the creative journey. We’ve played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We’ve nurtured some of music’s most iconic artists and produced some of the most influential recordings of all time. Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we’re committed to artistic integrity, transparency, and entrepreneurship. Sony Music Entertainment is a member of the Sony family of global companies. Physical Product Manager The Physical Product Manager role at Sony Music Entertainment Australia is a key position responsible for leading the physical rollout of album and single releases to both retail and Sony Music D2C. We are looking for a knowledgeable, self-motivated and organised music sales professional to manage our consumer strategy in relation to our physical retail efforts. The ideal candidate has a strong understanding of what drives successful new release and catalog physical marketing campaigns via previous label and/or distribution experience. They are creative and able to create and implement sales and marketing initiatives for both developing artists and established acts with a focus on increasing revenue and margin. Internally, the candidate will be a conduit for idea and information exchange between physical retail and our client, marketing, and advertising teams. What you'll do: Planning and execution of physical album releases across Retail and Sony Music’s D2C platform. Compile and track necessary logistical information for new product/program launches (SKUs, product titles, product descriptions, imagery, etc.). Develop and implement innovative sales and marketing strategies to maximize physical product sales and profitability. Collaborate with marketing teams to ensure alignment between release strategies. Cultivate and maintain strong relationships with key retail partners. Manage order processing and coordinate with the warehouse to oversee inventory allocation, packing, and shipping. Identify opportunities for exclusive physical product offerings and campaigns to drive consumer engagement. Manage stock forecasting, inventory levels, and supply chain logistics to ensure timely distribution. Stay up to date with industry trends, competitive landscape, and emerging opportunities within the physical music market. Oversee Artists Tour stock management, process orders, and ensure adequate inventory levels for touring events. Coordinate and execute occasional mail-outs. Provide occasional support for artist in-store events, ensuring smooth execution. Reporting - Generate pre-order, sales, and inventory reports. Market Analysis - Analyse market trends and adjust strategies for optimal sales and target achievement. Analyse release schedule and identify appropriate projects to integrate physical products into the fabric of campaign rollout. Who you are: At least 3 years of label and/or distribution experience in physical retail sales and marketing, and 2 years D2C. High level knowledge of physical retail outlets, rapidly changing market conditions, product development timelines, and marketing opportunities. Strong organizational skills with the ability to multi-task, attention to detail, and a commitment to follow-through. Shopify experience highly regarded. Excellent computer skills, including Microsoft Office, Excel, PowerPoint, and SharePoint. Experience with Monday.com preferred, but not required. Experience and understanding of inventory assessment. Position is relationship focused, requiring excellent internal and external communication skills and professional diplomacy. Needs to be a self-starter with the ability to adapt to a rapidly changing business environment and evolving workload. Must be flexible. Strong passion for and a deep knowledge of music. Adaptability and Learning Agility: Openness to feedback, willingness to learn new skills, and adaptability to rapidly changing digital trends and technologies. What we offer: Passionate about our people, we provide some great opportunities for our team members to embrace, some of these on offer: You’ll join an inclusive, collaborative and passionate global community where you can fuel the creative journey and make a difference. Flexible working (in office in Pyrmont or from home). Company supported Private Health Insurance and Income protection/TPD cover through superannuation. Employee resource groups and wellbeing benefits. Generous Sony discounts across the Sony Group of families. Parental leave benefits, inclusive and supportive to all parents and carers throughout their parenting and caring journey including up to 18 weeks paid time off. Additional benefits to support caring responsibilities thereafter, including emergency back-up child care options. LinkedIn Learning membership. Novated car leasing options. Employee Assistance Program for all team members and family. Continually investing and fostering your professional growth & development. Equal Opportunities As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity. We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability. #J-18808-Ljbffr