Policy & Service Delivery Specialist

Job Description

Policy & Service Delivery Specialist Full time or part time, fixed term role (12 month contract) Geelong office location, with flexible hybrid working Offering a competitive starting base salary of $117,000 plus super and benefits Care in Action With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action. Right now, we’re seeking a Policy & Service Delivery Specialist who will play their part in this shared purpose, while also supporting the progress of clients and colleagues so they can achieve great things. About the role The Policy & Service Delivery Specialist role is accountable for the development and review of critical claims policies relating to health, disability and trauma services. This role is required to deliver and implement projects and initiatives, in partnership with a wide variety of internal stakeholders, that drive, support and improve access to services provided to TAC clients. About the Team Joining one of two Policy & Service Delivery Teams at the TAC, you will be part of a small but lively team of specialists with diverse backgrounds and expertise ranging from healthcare re-design, policy development, claims management and project management. You will be supported by a manager who champions autonomy, encouraging you to take the lead on projects and policies while providing guidance and opportunities for personal growth. What we’re looking for Sector Expertise with a Service Delivery Focus Extensive knowledge and experience in the health, disability, or trauma sectors, with experience designing and improving service delivery models to promote high value outcomes. Proactive Stakeholder Management Proven ability to establish and maintain influential relationships with key internal stakeholders. Advanced Communication and Policy Development Skills Exceptional written communication skills, particularly in crafting high-quality reports, papers, and presentations. Why you’ll love it here As our newest Policy & Service Delivery Specialist , you’ll also: Be rewarded for great work We value our people, offering a corporate incentive, salary packaging and a reward and recognition program. Grow and go places We’re invested in your progress. When you work for one of Victoria’s largest and leading workplaces, you’ll receive extensive internal opportunities for development. Ready to put care in action? We’d like to hear from you. Click apply to submit your Cover Letter and Resume. If successful, you’ll progress to an interview. For more information, contact Hannah Egan at for a confidential discussion. Applications for this role will be accepted up until 11:55pm on Sunday 9th February 2025. A safe place to work We’re committed to the health, safety and wellbeing of employees. This extends to inclusion, diversity and accessibility in our employment practices. Child Safety At the TAC we are committed to the safety of children and young people. #J-18808-Ljbffr