Practice Manager / Clinical Administrator

Job Description

Practice Manager / Clinical Administrator Practice Administrator / Practice Manager - Full time opportunity available (38h/week) We are looking for someone to be the face of the company at our Mackay Clinic . If you have an inviting and welcoming personality, initiative, time management, attention to detail, and a positive work ethic, you might be the right fit for this role!Medical experience is not mandatory, but you must be willing to learn! Why should you apply? An exciting opportunity to grow as part of an expanding health care service Culturally diverse team who we consider family Ongoing learning and professional development We have wonderful patients and clients Rewarding role - Make part of our patients' journey back to better health! Full training and ongoing support! Responsibilities include, but are not limited to: Provide exceptional customer service Following up on aging debts and collecting payments. Promote in-house services and products to potential clients/customers Drafting of rosters. Performance reviews Training and coaching of new receptionists. Support the implementation of initiatives that establish a work culture in line with the company values. Develop and maintain effective collaborative partnerships and strategic alliances with key external stakeholders Maintaining up-to-date diary of therapists and opening hours Efficient coordination of clinic communications (emails/letters etc) Maintain general tidiness of clinic and treatment rooms Undertake fee collection, process all facilities of payments – Cash, EFTPOS, HICAPS, cheques, and issue receipts Maintain correct and up-to-date client records What you will bring to the role Administration certification or years of experience in a similar role (reception/medical) Team or people management capabilities and willingness to learn Flexibility and adaptability to changing workloads High degree of accountability and attention to detail Strong organisational and time management skills Understanding of the rights of people with a disability Current Valid Driver's License Availability Monday - Friday, between 8am to 6pm. Attitude to take initiative, dedication, reliability, and teamwork Demonstrates time management, delegation, organisation skills and positive work ethic Attention to detail and problem-solving skills Proficient in G-Suite (Google Workspace/ Word, Excel, Emails) How do your skills match this job? Your application will include the following questions: How many years of people management experience do you have? Which of the following statements best describes your right to work in Australia? How many years' experience do you have as a Clinical Administrator? Do you have experience in administration? Do you have customer service experience? What's your expected annual base salary? Do you have a current Australian driver's licence? Do you own or have regular access to a car? Originally founded in 2016, Health First Group has grown substantially from our humble beginnings to become one of the largest allied health providers in Australia. With 16 regional Clinics, Health First Group employs dedicated allied health professionals sourced Nationally and Globally who focus on physiotherapy, headache therapy, massage, acupuncture, clinical pilates, orthotics, shockwave therapy, posture analysis, and corporate health. We also specialise in occupational rehabilitation including workplace assessments, suitable duties programs, return to work plans and pre-employment assessments. We pride ourselves on being a collective of health practitioners who value real connections and building strong relationships with our clients to get them back to health, first. Our Mission To provide an elite standard in holistic health and wellness while empowering lifelong relationships with employees, clients, and partners across communities we serve. Our Values Care; Accountability; Relationships; Evolve For your capabilities, dedication, and diligence we offer: An innovative Employer Value Proposition Competitive salary & human benefits Ongoing learning & professional development Mentoring & coaching by senior leaders & experts A diverse, inclusive culture & work environment Career pathways & networking opportunities Structured 1:1’s, fortnightly teaching practice & journal clubs We welcome all people including those from Aboriginal and Torres Strait Islander communities, all gender identities, LGBTQIA+, of any socioeconomic status, of any age, race, national origin, or ethnicity. If you have the talent and capabilities and want to join our valued teams who feel great about working with us, then apply today! #J-18808-Ljbffr