Principal Advisor (Learning & Development), Transport and Main Roads

Job Description

Transport and Main Roads (Organisation site)Business Management; Customer Services; Customer Services Safety & Regulation; Carseldine We are seeking an experienced Learning & Development professional with exceptional interpersonal and communication skills and the demonstrated ability to develop and deliver high quality learning, development and capability programs for Customer Services Branch. Job details Position status: Fixed Term Temporary Position type: Flexible full-time Occupational group: Education & Training Classification: AO7 Workplace Location: Carseldine Job ad reference: QLD/618334/25 Closing date: 18-Feb-2025 Yearly salary: $130407 - $139830 Fortnightly salary: $4998.50 - $5359.70 Job duration: ASAP until 30 June 2025 with possible extension Customer Services Branch are a committed customer-focussed team providing secure services, while supporting safe road use. We provide trusted, accessible and quality identity services for Queenslanders and make it easier for our customers to do business with the government. We foster a safety focussed culture where employees are capable, engaged and committed to improvement. What you will do: In your role, you will: Develop and deliver leading learning, development, and capability programs that respond to stakeholders' needs. Establish and prioritize a program of work by engaging with project stakeholders. Monitor project milestones, proactively address obstacles, and ensure successful project delivery. Lead the continuous improvement and implementation of contemporary policies, procedures, programs and initiatives in alignment with CSB's goals through a learning and development lens. Partner with Product Leads and Managers to ensure legislation, policy, procedures and CSB strategy are incorporated into training packages to deliver effective outcomes. Provide high level advice to the Customer Services Leadership team on project priorities and challenges including evaluation of learning, development and training packages for effectiveness, proposed improvements, and novel solutions. Who we are looking for: An individual with: Experience in developing and delivering leading learning, development, and capability programs for an organisation. High level interpersonal and communication skills, including an ability to develop complex reports, presentations and correspondence. Demonstrated expertise in coaching and supporting the continuous development of learning and development professionals, coupled with strong leadership skills to effectively guide a Learning and Development team. Strong project management skills, including the ability to develop and manage project plans, monitor milestones, and address obstacles proactively. What we offer: Work and Life balance, including 'flex time' and flexible work arrangements with the option of working from home or remotely up to 50% subject to business need. Convenient northside location with ample parking and public transport nearby. The chance to make a significant impact within a dedicated team. A dynamic and collaborative work environment. Opportunities for professional growth and development. Generous leave including:4 weeks annual leave2 weeks sick leave per yearLong-service leave after 7 yearsSalary sacrificingParental leaveGenerous superannuation Ready to make a difference? Embark on a fulfilling career where your specialist skills have a direct impact on the quality of public service. Apply now to become the catalyst for change in CSB's pursuit of excellence! We strongly encourage applicants from all life experiences and backgrounds to apply. Please tell us about any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies, that will better enable you to shine during the recruitment process. Applications to remain current for 12 months. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Please ensure you download all attachments and follow the instructions on how to apply. #J-18808-Ljbffr