Principal Consultant, Business Process Analyst

Job Description

Principal Consultant, Business Process Analyst Who are we looking for? We are seeking a Principal Consultant, Business Process Analyst to join Digital Business Solutions, Administrative Division. The Principal Consultant, Business Process Analyst plays a vital role in leading and managing the review and analysis of business problems and enterprise processes and provides leadership and advice towards a solution. This role involves collaborating with various business stakeholders to plan, discover, and redesign processes and business solutions, with a strong focus on understanding business value and enhancing the customer experience. Within the Student and Stakeholder Engagement portfolio, the Principal Consultant, Business Process Analyst will be responsible for the review of processes and business requirements with the aim of process improvement, whilst working closely with solution architects, UX designers, software engineers, and testers to ensure that the processes and solutions are documented, built, and implemented in accordance with business expectation and in line with QUT and industry best practices. We’re offering this role as a hybrid position as part of QUT’s commitment to embracing the opportunities created by a more virtual and connected world. About us QUT is a major Australian university with a global outlook and a 'real world' focus. We are an ambitious and collaborative institution that seeks to equip our students and graduates with the skills they will need in an increasingly disrupted and challenged world. Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services. DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy. What you need to succeed Education, training and/or experience equivalent to completion of postgraduate qualifications in a relevant field and extensive experience in ICT business analysis or business process principles and frameworks. Significant experience in business and process analysis and requirements gathering, with the demonstrated ability to collaborate with stakeholders and peers to gather requirements, conduct analysis and rapidly and accurately elicit requirements or solution design. Exceptional analytical and problem-solving skills including the ability to conceptualise, establish and implement new initiatives and innovative solutions within a specified framework, including the ability to develop process mapping (as-is & to-be in BPMN), value stream mapping, data and systems documentation in accordance with industry standards. Demonstrated experience working in a similar role supporting the successful delivery of high-impact and high-value initiatives that lead to meaningful change and continuous improvement, with a proven ability to use initiative and self-drive to meet demanding deadlines. Excellent written communication skills, including the demonstrated ability to write clear and precise user and technical specifications, business cases, showcase presentations and reports. Strong interpersonal skills, with demonstrated ability to communicate and negotiate effectively with a diverse range of stakeholders across all levels of the organisation along with the ability to exercise judgement in an impartial manner, provide advice and recommend, manage and implement change. Life at QUT We're committed to building a culture that fosters connection between people and purpose. Beyond personal and professional fulfillment, a career at QUT offers: Explore more benefits of life at QUT. Belong at QUT We are guided by our values of Ambition, Curiosity, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT. We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT. At QUT, diversity is not just embraced—it's celebrated. How to Apply Discover the possibilities that await with a career at QUT. If you're ready to embark on a journey of innovation and opportunity, we're excited to meet you. Find out more about this position and submit your application by clicking 'Apply' or the link below. View the job details at: Principal Consultant, Business Process Analyst Job opens: 04-Feb-2025 Applications Close: 28-Feb-2025 at 11.30pm View Position Description Start your application by clicking the "begin" button. TEQSA Provider ID: PRV12079 (Australian University) | CRICOS No. 00213J | Privacy | Legal #J-18808-Ljbffr