Principal Quality Engineer

Job Description

Be Part of Our Next Chapter For over almost 60 years, our solutions have enabled impactful connections between some of the world’s leading brands and their customers. And while we’ve already done a lot of work we’re proud of, we’re just getting started! We’re a global technology company focused on creating dynamic, smart, personalised and engaging customer experiences powered by our range of digital hardware, our proprietary content management system and our industry leading signage solutions. We work in over 50 global markets and have 9 offices around the world, with a global headquarters proudly located in our founding home of Sydney, Australia. Coates Group has the values of a family-owned business and the innovative spirit of a start-up, both which fuel our purpose – Creating Connections. Empowering Partnerships. Always Evolving . Through hard work, dedication and creativity, we’ve become industry leaders who have won awards and set records while remaining focused on continual growth and evolution. As a Principal Quality Engineer , you will be at the forefront of transforming our testing culture, processes, and tooling . You will define, implement, and lead the adoption of test automation, quality frameworks, and best practices across our engineering teams. This is an opportunity to build and scale quality engineering from the ground up, ensuring that our software meets the highest standards of reliability, performance, and security . Role Responsibilities Own and drive the overall quality strategy – Define the roadmap for test automation, tooling, and best practices across our engineering teams, ensuring alignment with business goals and scalability. Champion a shift-left approach to quality – Integrate automated testing early in the development lifecycle, ensuring that defects are caught before they reach production . Define and implement test strategies – Establish comprehensive testing strategies aligned with the testing pyramid , emphasizing unit tests as a foundation , followed by integration tests , and limited end-to-end (E2E) tests . Mentor and upskill engineers – Provide technical leadership and training on test automation frameworks, best practices, and modern testing methodologies to developers and QA engineers. Evaluate, select, and introduce new test automation tools – Research and implement the most effective test automation frameworks for our React and TypeScript frontend, API layer, and infrastructure on AWS/Linux. Develop and maintain automated test suites – Create robust UI, API, and performance tests using tools like Cypress, Playwright, Jest, and Postman. Embed test automation into CI/CD pipelines – Work closely with DevOps and Platform teams to integrate test automation into GitHub Actions, GitLab CI/CD, or AWS-based pipelines . Optimize test execution and scalability – Ensure tests run efficiently in parallel. Define and track key quality metrics – Implement dashboards and reporting to measure test coverage, defect trends, flakiness rates, and deployment stability . Contribute to root cause analysis and drive quality improvements – Work with engineers to identify trends, patterns, and systemic issues . Collaborate closely with cross-functional teams – Partner with software engineers, product managers, SREs, and DevOps to instill a culture of quality across the organization. Role Requirements 10+ years of experience in software testing and quality engineering, with a strong focus on test automation . 5+ years of hands-on experience with test automation frameworks for web, APIs, and cloud-based systems . 3+ years of experience integrating test automation into CI/CD pipelines in cloud environments. Proven experience leading quality initiatives, setting best practices, automation frameworks, and test strategies at an organization-wide level. Strong knowledge of modern software development methodologies . Experience working in Linux-based environments and testing software deployed on AWS . Experience working in fast-paced startups or scale-ups is highly desirable. Strong hands-on experience with JavaScript/TypeScript and test automation for React-based web applications. Deep expertise in API testing . Strong experience in performance, load, and security testing . Experience setting up test reporting, monitoring, and alerting . Familiarity with infrastructure-as-code (IaC) testing and cloud-native test strategies for AWS. Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status. #J-18808-Ljbffr