Product Excellence Lead

Job Description

About Us Now is a great time to be part of ANZ’s Commercial Division. With a new strategy and energised, collaborative team, we’re working together to help Australian businesses start, run and grow. Our Transact & Save portfolio is critical to the division’s strategy, delivering easy to use, exceptional experiences to help our commercial customers save, make payments and get paid. About the Role We have a great opportunity to lead a newly created Product Excellence team, within the Transact & Save portfolio. This team will be responsible for ensuring products and the end-to-end value chain are well managed and governed so they meet customer and regulatory requirements. This role is ideal for Product Managers with an audit and risk background and it can lead to many career pathways within commercial banking and across the rest of ANZ. Whichever pathway at ANZ is right for you, there are inspiring leaders and tailored learning opportunities to give you the skills and advice you need to go after it. Role Type: PermanentRole Location: Flexible within Melbourne, Sydney and QueenslandWork Hours: Full-time What will your day look like? As a Product Excellence Lead, your day will vary but here’s what you might expect: Lead, coach and mentor a team of two direct reports Encourage improvement and innovation within the team, seeking out new opportunities to enhance product performance Build strong, collaborative relationships with stakeholders to support product performance goals Deliver risk treatments e.g. DDO Uplift, building and maintaining a Collateral Register and Change Playbook Act as initial point of contact for central events team and support risk event fixes Manage and maintain ‘Distribution Agreements’ with stakeholders across ANZ. What will you bring? To grow and be successful in this role, you will ideally bring the following: Experience in one these areas: Product Management, Risk, Change/ Delivery Management Experience managing operational and compliance risk, including managing issues and incidents Passionate about delivering exceptional customer & banker experiences Ability to make decisions and communicate direction, rationale and outcomes clearly A collaborative approach to problem solving with experience in influencing outcomes Ability to identify, monitor and manage risks, issues and dependencies Experience leading, coaching and guiding a team A strong commercial, analytical and strategic mindset. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you. So why join us? From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive. But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application. To find out more about working at ANZ, visit ANZ Careers . You can apply for this role by visiting ANZ Careers and searching for reference number 86744. Job Posting End Date 19/02/2025, 11.59pm, (Melbourne Australia) #J-18808-Ljbffr