Product Specialist, Partner Products

Job Description

Parent Business Function: Corporate & Support Functions Time Type: Full time Worker Sub-Type: Fixed Term Entity: Jetstar Airways Pty Ltd Job Description Jetstar thrives on innovation. We're always looking for dynamic and proactive professionals to help our business work smarter and more efficiently. You will be encouraged to think innovatively whilst developing and maintaining best practice. The Product Specialist, Partner Products plays a key role in supporting the execution of the strategy for partner offerings, including car hire, travel insurance, Jetstar Media, and commercial partnerships across all Jetstar Branded Airlines. This role involves leveraging customer insights and market/product data to identify key segments and growth opportunities. The specialist will work closely with the Digital and Marketing teams to drive product strategy and develop and implement effective campaigns aimed at achieving product revenue targets. Additionally, they will ensure regular reporting and analysis of partner product performance by market, along with conducting ongoing campaign reviews. Your main accountabilities will include: Develop and drive insights for partner products to drive awareness, conversion and revenue across all markets Ensure that analysis and reporting is provided for all relevant products and programs to ensure ongoing performance Build and maintain strong relationships with Jetstar partners and suppliers Coordinate projects for new initiatives across multiple internal stakeholders and external partners Work closely with other product teams within Ancillary Revenue to ensure seamless implementation of initiatives and success of broader team initiatives Liaise closely with the Marketing team, Revenue Management team and Legal team Work closely with the Digital team on development initiatives to improve customer experience, conversion and revenue, and ensure that systems are setup efficiently and working correctly Work closely with the Customer Care team to identify opportunities to improve customer experiences Ad hoc brand extension product and program support To be successful in this role, you will demonstrate the following skills & experience: Tertiary qualifications in business/commerce/marketing preferred Strong interpersonal and negotiating skills Flexible approach to work and responsibilities Strong prioritising and time management skills Well-developed numerical, analytical and computer skills Ability to work with a broad range of people across multiple disciplines Strong knowledge of MS Office software as well as ability to learn Jetstar standard software packages Advanced computer skills an advantage About Us The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam. Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers. Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft. Our Culture Jetstar is alive with a sense of adventure. Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance. If you love the road less travelled, you’ll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes. You’ll be supported to challenge, anticipate and explore while you connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled. Our Benefits Team members have access to heavily discounted fares to destinations all over the world – not only for team members, but for their favourite travel companions too. Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel. Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines. Applications close Monday 24th February 2025 Jetstar is an equal opportunity employer, so by coming to work for us, you’ll be part of an organisation that encourages diversity, supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. If you have any support or accessibility requirements, we encourage you to advise us at time of application. #J-18808-Ljbffr