Program Manager & Program Support Officer
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Program Manager - Residential
Salary:
80.00 - 100.00
Posted:
08-03-2025
Category:
Project Process Management
Hoyleton,
Job Description
Job Description POSITION SUMMARY The Program Manager assumes primary responsibility for operation of the cottage in all aspects, including supervision of youth care staff, development and monitoring of the cottage budget, and assuring that a supportive therapeutic environment is provided. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Interviews, selects, supervises and completes performance evaluations for Youth Care Workers assigned to the cottage. Works to correct performance problems as needed, including recommending disciplinary actions to the Director of Residential Services. Plans and coordinates work schedules of staff in the cottage to assure required program coverage and works to minimize overtime expenses. Schedules and conducts program team meetings. Assures ongoing communication among youth care staff and between youth care staff and other members of the residential team, including therapists, recreational and administrative staff. Identifies staff development needs and recommends and/or requires ongoing training for cottage staff. Provides input to the annual training plan for residential staff. Participates in treatment planning and coordinates implementation of treatment plans in the cottage. Consults with therapist staff concerning behavioral management problems, recommending adjustments to treatment plans as needed. Reviews incidents involving restraints or timeouts; identifies patterns associated with individual and/or staff and develops strategies to reduce such episodes to the degree possible. Assists with restraints if needed, modeling best practices. Assures that required records and reports are completed, including client summaries, incident reports, workers compensation reports, and other administrative and treatment summaries. Assures that the cottage, furnishings, and appliances are adequately maintained. Submits maintenance requests as needed. Assures a hygienic environment throughout the cottage. Assists in the development of the cottage budget; monitors expenses and minimizes budget variances. Oversees compliance with, and documentation of, Medicaid requirements by assigned staff. Requests training for staff if needed. This position requires on-call status whenever applicable. Assumes other related tasks as required by the Residential Services Supervisor. Requirements: SKILLS and ABILITIES Possess and retain a valid Illinois driver’s license. Strong organizational and time management skills. Excellent interpersonal skills. Excellent oral and written communication skills. Must be able to direct services in a manner that reflects appreciation for the cultural background and heritage of the clients. EDUCATION AND/OR EXPERIENCE Bachelor’s Degree in the human service field with 2 years of experience; or equivalent combination of education and experience. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 08-03-2025
Category: Project Process Management
Hoyleton,
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