Program Manager - Youturn Postvention Services

Job Description

Program Manager - Youturn Postvention Services StandBy is Australia’s leading suicide postvention program dedicated to assisting people and communities bereaved or impacted by suicide. StandBy is a program of Youturn and operates nationally by partnering with local partner organisations. StandBy is committed to ensuring all Australians have equal access to evidenced, informed, well-coordinated and timely post suicide support, and those with lived experience of suicide bereavement are central to everything we do. Youturn delivers the StandBy program in: The Northern Territory Six PHN regions in NSW – Sydney Metro, South Eastern NSW and Nepean Blue Mountains regions The National Suicide Bereavement Counselling Service (via Telehealth) About Youturn Youturn is a not-for-profit organisation started in 1989 to help address youth homelessness in the Sunshine Coast region. Today, Youturn works across Australia, supporting people of all ages, with a focus on four core areas of Child Safety, Homelessness, Mental Health and Suicide Prevention. To find out more about visit We care about you! We believe in caring for our people – both those we support and our team. Here's what you can expect: Generous Remuneration: Maximize your income with salary packaging of up to $15,900! 12% Super & Extra Salary Packaging options Wellness Leave: 5 paid wellness days every year to recharge (pro-rata) Corporate Fitness Discounts : Stay healthy with exclusive gym offers Employee Assistance Program : Support when you need it Rewards Gateway : Enjoy discounts across various retailers Paid Parental Leave : 12 weeks after just 1 year of service Annual Professional Development Budget : Grow with us Extra Paid Leave: 3 days over the end-of-year shutdown period Role Overview Reporting to the Youturn General Manager of Health Services and as a key member of our Senior Leadership Team, the Program Manager Postvention Services is responsible for overseeing the delivery of Youturn’s postvention services. This role involves setting strategic goals, ensuring proper resource allocation, promoting teamwork, and fostering a positive organisational culture. The Program Manager also ensures compliance with safety, quality, and clinical governance standards, while effectively managing resources to meet performance objectives. Key Responsibilities Lead the delivery of Youturn Postvention services. Build and manage relationships with key stakeholders, including State/Territory partners, statutory partners, local State and Federal Government, partner organisations, PHNs, and contract managers. Provide strong leadership and expertise within Youturn services. Manage team performance and support ongoing professional development. Identify business development opportunities that align with Youturn’s Strategic Plan and objectives. Lead the development and implementation of clinical governance frameworks. Monitor and manage risks, ensuring teams adhere to evidence-based practices and protocols. Support co-design, collaboration, and planning activities to identify local needs and strategies. Stay informed on industry trends, reforms, and initiatives, while understanding the needs and interests of individuals and communities. What we are looking for A tertiary qualification in Health, Social Services, or a business discipline, with postgraduate qualifications in Public Health, Health Policy, Clinical Governance, Planning, or a related field highly regarded. A strong background in clinical and/or social services management, with experience in risk management, incident reporting, and quality improvement processes. Proven experience leading, developing, and contributing to a multi-disciplinary team across various locations, with strong interpersonal communication (oral and written), as well as conflict resolution and negotiation skills. Demonstrated ability to manage complex service delivery programs, applying clinical governance principles to achieve outcomes. Strong strategic thinking, with the ability to harness innovation and identify opportunities that align with and strengthen shared goals. Skilled at providing analytical insights and using a problem-solving approach to tackle complex challenges. Extensive program management experience, with a systems’ thinking approach and the ability to integrate multiple programs into a cohesive work agenda. For everyone who shares our passion We encourage applications from Aboriginal and Torres Strait Islander people, the LGBTIQA+ community, people with a disability, candidates from culturally diverse backgrounds, and people with lived experience. We’d love to meet you! If you have the skills, experience, and passion to fit our team, please submit your application. Feel free to contact Tim Byrne for a confidential chat (emailprotected) Your application will include the following questions: Which of the following statements best describes your right to work in Australia? How many years of people management experience do you have? Do you have experience working in the not-for-profit sector? Do you have experience with phone based medical triage? What's your expected annual base salary? How much notice are you required to give your current employer? #J-18808-Ljbffr