Program Operations Associate

Job Description

Program Operations Associate This is a newly created high-impact operational role within Airtree’s Platform team, focused on the execution and management of key projects. You’ll be the linchpin that ensures Airtree’s strategic Platform initiatives are efficiently executed, driving our external brand presence and supporting portfolio companies. The Platform team positions Airtree as the partner of choice for startups in Australia and New Zealand, by growing and supporting our portfolio and ecosystem through networks, resources and programs that give founders an unfair advantage. As a tight-knit, multi-functional team, we focus on portfolio success, marketing, talent, and community, all to strengthen and elevate the regional tech ecosystem. This position is ideal for someone looking to gain insights into business building and venture investing. Think of the role as a junior Chief of Staff for the platform team, you'll manage all aspects of program and project delivery, from planning to execution, ensuring operational success in a fast-paced environment. Reporting to the Portfolio Success Lead, you’ll partner closely with leaders in Airtree’s platform team, investment team, and external partners to drive engagement, increase Airtree’s brand reach, and position us as the go-to fund for ambitious founders and investors. Responsibilities Program Operations & Event Execution Own the end-to-end execution and facilitation of Airtree’s key programs Explorers, Pioneers, & Executive Forums, and major activations, ensuring all logistics and operational details are flawlessly managed. Handle all aspects of program delivery, including content development, community & speaker management, facilitation, guest lists, and venue coordination for both in-person and virtual events. Collaborate closely with the portfolio success, marketing, talent and investment teams to align program activities with Airtree’s strategic goals and business objectives. Develop and maintain operational processes to ensure smooth program execution, tracking key timelines, deliverables, and stakeholder requirements. Community & Growth Manage Airtree’s social media presence and email marketing platforms under the guidance of our marketing and communications lead, ensuring content is engaging and aligned with strategic business goals. Ensure Airtree’s website and social media channels are up-to-date with relevant program information, and community initiatives. Support the development of new initiatives and content that showcase and build up the entire Airtree universe. Operational Strategy & Tactical Support Identify areas for improvement and efficiency, contributing to the continued uplift of the platform team’s impact on the Airtree business and our portfolio of startups. Provide ad-hoc tactical support for the platform team across business-critical projects and operations. Requirements You're known as: An operational wiz – You thrive in managing complex logistical projects, ensuring that everything runs smoothly, on time, and within budget, from start to finish. A driven self-starter – You’re highly proactive; you take initiative, anticipate needs and work independently to ensure flawless execution. A problem-solver – You anticipate issues before they arise and take proactive steps to ensure the success of every program and event. Highly organised – You excel in project management and are adept at juggling multiple priorities and deadlines. A natural connector – you thrive on bringing people together, whether through curated group settings or thoughtful 1:1 introductions. A curious, fast learner – You’re looking for an opportunity to learn the mechanics of business building and investing by being at the forefront of our community programs. You’re keen to get your hands dirty, learning the latest AI tools to create content at scale. Passionate about the startup ecosystem – you’re already plugged into the world of founders, investors, and tech operators, or you’re keen to dive in and become an expert. What You’ll Need: 1-3 years of experience in a fast-paced environment. You might come from consulting, banking, or law and are looking to transition into the startup ecosystem. Experience managing complex logistics from planning and coordination to on-the-ground execution of events and programs. Great communicator – you're confident in leading virtual group sessions and conducting virtual speaker interviews with clarity and engagement. Strong project management skills – you have high agency; staying organized, meeting deadlines, and enjoy taking ownership to deliver exceptional results. Enjoy working cross-functionally – you’ll collaborate with multiple teams, ensuring operational alignment and success across initiatives. Comfortable with content management and digital tools – experience managing or a desire to learn marketing channels, email platforms (Mailchimp, LinkedIn, etc.), website content, and an interest in leveraging LLMs & AI agents to level up your impact. Benefits Location, Flexibility & Support Airtree’s headquarters are based in Sydney and this role requires you to be in the office 2-3 days a week. We also offer: 5 weeks of leave: 4 weeks annual leave + 1 bonus week of lifestyle and well-being leave. An annual budget for your training and development. A range of health and wellness benefits including EAP, mental health first aid training, skin checks, flu vaccines and more. We celebrate and value diversity and are committed to being equitable and inclusive in the way we hire and work together. Therefore, we strongly encourage you to apply even if you are not sure you fit all of the criteria we've mentioned above. All of our roles involve a range of skill sets and we recognise that everyone has different strengths and experiences that can add value to our team. How to Apply Please apply via clicking link with your CV and a cover letter with a short paragraph response for each of the following questions: What are your favourite resources (podcasts, blogs, newsletters, news sites, etc.) to stay up to date with, or learn more about, the world of startups, VC and investing? (250 words or less) What’s a startup in Australia or New Zealand that you’re particularly excited about and why? (250 words or less) Share something you've created that you're proud of and why. (250 words or less) #J-18808-Ljbffr