Property Manager - Operations

Job Description

Take charge as Property Operations Manager, leading our Kensington team through the provision of leadership and strategic guidance. 14th January, 2025 Exciting opportunity to be a part of our newest property at UniLodge Kensington, NSW Permanent full time position, across a Monday to Friday roster Leadership and strategic responsibilities including leading a small team At UniLodge you will have the opportunity to build a rewarding career by growing your skills and capability with Australia and New Zealand’s leading provider in student accommodation. Our operation is on an exciting growth trajectory, with a portfolio of close to 140 properties and hotels. As we grow, we are always on the lookout for people who will enrich our culture and bring their unique perspectives and experiences to help UniLodge Group become even better. Join us and embark on an exciting journey to be the operator of choice. What role will you play As the Property Manager Operations (PMO), you will be responsible for providing an exceptional customer service experience to all internal and external customers. In your new role, you will oversee all aspects of the property including resident experience, financial management, occupancy, sales, and administration. More specifically you will: Maintain the property to the highest level of cleanliness and presentation Nurture key stakeholder relationships as part of a team Optimise the financial return and overall financial performance of the property as outlined in the Financial Model/Budget Be thoroughly familiar with our Operating Agreements and manage the property as per the management agreement and all associated Key Performance Indicators (KPIs) Aid in the preparation of the budget Resolve issues effectively and efficiently and apply effective incident management, including grievances and conflict resolution Provide overall leadership, guidance, and direction to develop a team of high performing staff What we’re looking for Experience in the Purpose-Built Student Accommodation (PBSA), real estate or hospitality sector A proactive go-getter who can handle the hustle Demonstrated experience in property or building management Demonstrated experience in leading and managing a team Someone who enjoys problem solving, and ideally has experience in incident management A master multi-tasker with great organisational skills Strong written and verbal communication skills, with computer literacy of a high standard Current First Aid and CPR Certificate – or willing to obtain Working with Children Check – New South Wales Unrestricted work rights in Australia National Police Check (completed within last 3 months), at your own cost What we can offer you: Amplify your potential, we offer a variety of opportunities for career progression Personal and professional development, through online and face to face training and courses Focus on employee wellbeing to support mental, emotional, financial and physical health & wellbeing, including access to Employee Assistance Programs Full uniform provided Inclusive culture in a diverse, collaborative and fun team environment Various leave options including two weeks paid parental leave, study leave & much more Strong focus on employee engagement – annual feedback surveys, and access to our community platform (Viva Engage) Performance recognition programs and rewards: ‘On-The-Spot’ Awards, Quarterly Awards, Annual Awards Night, Employee Milestone Rewards Flu Vaccinations – Company Funded Generous referral bonus (up to $1,000 AUD/NZD) Access to Insider Rates at Essence Hotels and Apartments Are you ready to embark on a rewarding career? If you think this role is the right fit for you, we would love to hear from you. To submit your interest, apply now with your Resume and Cover Letter. We review applications as we receive them, and if we discover the ideal candidate, we may close the role earlier than the advertised close date. #J-18808-Ljbffr