Property Service Desk Officer

Job Description

The Property Service Desk Officer will assist the Property Team Leader with the management of maintenance for MacKillop properties, contractor management, invoicing, and any other relevant administration duties across Australia. About the role: The Property Service Desk Officer will assist with providing information for insurance claims relating to building or grounds; manage bookings for the Shoreham camp site and arrange tax invoices for its use; assist with connecting/disconnecting utilities at properties as required, action all responsive maintenance requests lodged via phone, email or online systems pertaining to unforeseen building and grounds damage, malfunctioning equipment, door furniture and locks, utility supply issues and any other ad hoc repairs including those of an OH&S concern following approval process as per organisation Delegation Chart and ensuring these requests are followed up. The officer will assist the Property Team Leader to maintain the Contractor Management database ensuring records are current and up to date, ensuring all contractors have completed MacKillop On-Line OH&S Contractor induction course, assist in maintaining an up-to-date preferred contractor list and maintaining good contractor working relationships at all times. The officer will assist property team staff to maintain an accurate key register for all sites and have good awareness of processes around duress and access control systems, ensure all invoices relating to maintenance requests are processed in a timely manner, maintain accurate and detailed records of maintenance in online systems and databases, carry out filing and assist with maintaining current team induction notes, and be committed to teamwork where MacKillop’s values are evident in one’s daily communication. The officer will contribute to team morale by interacting with others in a supportive and encouraging manner and liaise and work closely with other MacKillop managers and administrative staff. This is a Full-Time opportunity based in South Melbourne, VIC within our Corporate Services Program. The position reports to the Property Team Leader. Key Selection Criteria: To be successful in this role, the incumbent will have: A knowledge and understanding of Aboriginal culture and values and an awareness of the current issues faced by Aboriginal children, young people and their families. Highly developed computer skills in Outlook, Word, Excel, and Visio. Highly developed communication and report writing skills. A willingness to provide quality, high-level, prompt customer service. A willingness to contribute in a collaborative and team context. Sound organisational and time management skills. Please address the full Key Selection Criteria outlined in the PD as part of your application. For a full position listing, please click APPLY. The Position Description is available for review at the bottom of the page. For more information, please contact: Stephen Key at Our offer: Generous Salary Packaging - helps increase your take-home pay. SCHADS Award Level 3 depends on qualification and experience. Ongoing Career Development, Education, and Training. Employee Assistance Program – free and confidential counselling, coaching and emotional support for work and personal challenges. Click HERE to find out more about becoming a member of the MacKillop Family Services team and what further support we have to offer our employees. You must have a: Valid and current Driver’s Licence; Satisfactory Criminal History Check (paid for by MacKillop); Valid Employee Working with Children Check; Our Commitment: MacKillop celebrates and draws strength from diversity and respects the dignity of all people. Every person at MacKillop has the right to be safe and to be treated justly. We value every person’s ability, cultural or linguistic backgrounds, ethnicity, sexual orientation, gender identity, gender expression, intersex status, relationship status, religious or spiritual beliefs, socio-economic status, and age. It is our goal that MacKillop Family Services continues to evolve as a culturally safe, culturally competent, and welcoming organisation to Aboriginal and Torres Strait Islander children, young people, families, and communities. Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position. Shortlisting for this position may commence immediately so please submit your application as soon as possible. #J-18808-Ljbffr