Public Trust Officers - multiple locations

Job Description

Public Trust Officers - multiple locations Are you interested in a fulfilling role where your skills directly impact the Queensland community? If you are committed to delivering high-quality customer service with a solution-focused approach and are empathetic, we are keen to hear from you. Permanent and temporary roles available. Job details Position status: Permanent, Temporary, Contract, Casual Position type: Flexible-flex, Flexible-full-time, Flexible-part-time, Full-time, Part-time Occupational group: Administration Classification: AO3 Workplace Location: Brisbane Inner City, Brisbane - North, Brisbane - South, Brisbane - East, Brisbane - West, Cairns region, Central West Qld, Far North Qld, Gold Coast, Ipswich region, Mackay region, North West Qld, Rockhampton region, South West Qld, Sunshine Coast, Toowoomba region, Townsville region About the Role Public Trust Officers (PTO) are responsible for providing a broad range of support in the provision of advice along with high-quality ongoing service to prospective, new, and existing customers. These positions play a key role in contributing to and enhancing the overall customer experience. PTOs have significant interactions with a wide range of people from different cultural backgrounds, who at times may be distressed or upset and who may display challenging behaviours due to their circumstances or disability. What we offer: Dynamic work environment with diverse responsibilities Opportunities for personal and professional growth Supportive culture, prioritising employee health and wellbeing Register your expression of interest by joining our applicant pool for any upcoming opportunities available for the AO3 Public Trust Officer roles. All applications will remain current for 12 months. These roles will be located throughout our 15 offices from Brisbane to Cairns . Click here for our office locations. How to Apply: Upload a current comprehensive up-to-date resume Attach a one-page cover letter addressing the key capabilities/responsibilities for this position Complete the questionnaire that lists your preferences for location/job type Include details for two referees. At least one referee should have thorough knowledge of your conduct and performance within the previous two years. If you are a current or previous public service employee, please nominate a referee who can report on your public service employment. Our Talent Acquisition, Recruitment and Onboarding (TARO) team will email from time to time to notify you of vacancies that align with your location and preferences when they become available. By submitting an application to join the QPT's applicant pool for PTO positions, you will not automatically be considered for other advertised vacancies at other classifications. If separate roles are of interest to you, please submit your application via SmartJobs and follow the process outlined. Reference checks, criminal history checks, and serious discipline history declaration (if applicable) will also be undertaken for the successful candidates. Our people-focused approach helps us meet the individual needs of our customers with humanity, respect, integrity, and diligence. Come be part of our team. The Queensland Public Trustee (QPT) is a value-for-money independent state trustee service dedicated to advancing and safeguarding the rights, interests, and wishes of Queenslanders in need of financial management, trust and estate planning, and administration support. We have been looking after Queenslanders and their families since 1916. We provide trusted financial decision-making advocacy, education, and services and empower Queenslanders to plan and prepare for key life events. If you experience any difficulties applying online, please contact the TARO team at and an Advisor will get back to you. Further information We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity. Documents Before applying for this vacancy, please ensure you read the documents below: KeywordPlease use * for wildcard searches. Search exact phraseCheck to search for the exact phrase. Uncheck to return jobs that contain any of the keywords. LocationHold down the control (Ctrl) button and use your computer mouse to select multiple options. Occupational groupHold down the control (Ctrl) button and use your computer mouse to select multiple options. We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity, including making any reasonable adjustments to support you through the recruitment process. #J-18808-Ljbffr