Quality & Assurance Lead

Job Description

Quality & Assurance Lead About ARTC We're one of the country's largest rail network owners, proud to be keeping the future of transport on track. A vital link in the nation's transport supply chain, every day our people manage the movement of over 430 freight and passenger trains across five states, 8,500km of track, 39 worksites and the lands of more than 50 First Nations. Rail isn't just a mode of transport, it's a safer and more environmentally friendly choice. We're committed to expanding and modernising our rail network, having invested billions of dollars to ensure its efficiency and sustainability. Join us and be part of a team that's shaping the future of transport in Australia.About the Team Our People and Performance team is passionate about supporting a positive workplace culture and fostering employee growth. Driven to make a difference in the lives of our employees, the team is at the forefront of recruitment, employee relations, training, and diversity and inclusion initiatives.Joining People and Performance, you'll develop policies and procedures that enhance the employee experience, lead employee strategy, and help create a sense of belonging for our people. You'll work collaboratively with various industry bodies to stay updated on best practices and provide valuable data for research purposes.About the Opportunity This is an outstanding opportunity to join the Quality and Assurance team within Operations to champion continuous improvement through the analysis of data, stakeholder engagement and driving enhanced people capability. You will influence culture through communication and problem solving.Accountabilities include: Ensure compliance with formal procedures through rigorous assurance audits and continuous monitoring. Provide high-level support to the Quality and Assurance Manager for the continual improvement of the Network Operations, Systems and Processes. Assist in completion of internal assurance audits to ensure compliance with formal procedures. Identify continuous improvement opportunities, solve complex business problems and implement appropriate controls and assurances. Lead cross-functional project teams to implement improvement projects and integrate quality assurance processes across Network Operations. Assist in developing operational procedures, work instructions and standard operating procedures within the work area consistent with Quality Assurance, and relevant operational guidelines. Utilise change management processes with stakeholders (internal and external) to explore and successfully implement agreed initiatives. Develop and maintain strong, professional working relationships with all ARTC team members and external stakeholders. Experience in BI reporting and data analysis. What do we want from you? Your career experience will demonstrate a methodical approach to problem solving, compliance reporting and auditing across quality processes. You will have highly developed influencing and communication skills and will have achievements across safety, process and improved organisation capability through enabling team members.Tertiary qualifications are highly regarded and might be supported through additional quality, lean or project management accreditation. Ideally you will have exposure to complex, continuous operating environments with well established quality assurance systems and processes.What will you get from us? Talk to us about flexible working options. Competitive remuneration. Resources to support your health and wellbeing and development. Novated leasing options, as well as discounts and support programs. 24/7 Employee Assistance Program for all employees and their direct family members. Our Organisation and Culture At ARTC, we're more than just a rail network. We're a team of dedicated professionals committed to keeping Australia moving forward. Our culture is one of inclusion & collaboration, and continuous improvement. We're focused on growth, not just for our business but for our people and our country.In everything we do, safety is our top priority. We believe in providing a safe workplace where everyone can thrive. Our commitment to safety is not just a statement; it's a fundamental part of who we are and enables us to best serve our customers and communities.Our people are at the heart of our success. We value their expertise, their passion, and their dedication. We invest in their development and empower them to make a difference. Together, we are building a future where rail is the preferred mode of transport, contributing to a cleaner, safer, and more sustainable Australia.Join us at ARTC and be a part of a team that's shaping the future of transport in Australia.We're proud to be an equal opportunity employer and encourage applications from people of Aboriginal and Torres Strait Islander descent.Apply Now! Join the exciting future of rail today and find a career for life.As part of the application process, you'll be required to undergo pre-employment criminal history, reference, and medical checks, including drug and alcohol testing.Applications close: Wednesday 19th February 2025 Note: ARTC reserves the right to progress applications prior to the closing date.#J-18808-Ljbffr