Quality Assurance Manager
We’re looking for an experienced Quality Assurance Manager for this new role based at our Primesafe-licenced Braeside factory-... more info
Quality Assurance Manager | Apparel | Kew
Salary:
80.00 - 100.00
Posted:
30-01-2025
Category:
Quality Management Operations
Perth,
Job Description
Quality Assurance Manager | Apparel | Kew | Melbourne - Inner (VIC) 14-Jan-2025 Category: Retail Position Type: Permanent Full-Time Application Close Date: 13-Feb-2025 Job Description Hybrid and flexible working, health & wellbeing programs Collaborative culture with a genuine commitment to sustainability Huge focus on learn and grow opportunities Quality Assurance Manager | Apparel Group | Kew We are looking for an experienced Quality Assurance Manager to join the Apparel Group. Managing a team of QA Coordinators across Sydney and Melbourne, you will be responsible for leading all aspects of quality assurance to ensure that all products comply with our brand, legal, safety and end customer quality requirements. You will lead and elevate the customer and supplier focus on product and non-product quality, exceeding expectations and satisfaction by strengthening the systematic/analytical feedback loop with strong leadership, operational, and communication guidance to internal/external teams. This role works across our brands, including Bonds, BNT, Jockey, and Berlei, and spans all categories: apparel, intimates, underwear, activewear, and socks across Men's, Women's, Kids & Baby. Key responsibilities include: Ensuring the approved final product and non-product quality specifications and processes are followed from the start of bulk manufacturing until customer transaction. Ensuring all quality policies and manuals are up to date, in line with current legislation and brand values. Training all team members and vendors on quality standards. Identifying styles during development for potential risks, raw material selection, and construction evaluation. Conducting regular DC and store visits, interacting with customer service and retail teams to understand customer perception, brand health, and areas for improvement. Timely and structured investigation & resolution of bulk quality issues/consumer complaints, including recommendations for action and problem-solving with countermeasures. Establishing structured and visible feedback loops and quality assurance indicators covering all internal and external customers/processes. What experience do I have? Excellent leadership, people management, training, and coaching skills. Ability to work well within a team environment and across all levels of business with excellent communication skills. Possess an optimistic, “CAN DO” spirit and a strong commitment to continuous improvement. Extensive knowledge & understanding of textiles and garment construction. Customer-oriented with a strong technical background in apparel and a desire to pursue business and operations excellence. Project management and implementation of processes. Ability to multi-task and balance strategic thinking with operational activities. Willingness to travel, sometimes on short notice. #J-18808-Ljbffr
Job Details
Salary: 80.00 - 100.00
Posted: 30-01-2025
Category: Quality Management Operations
Perth,
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