Quality, Compliance and Safe Service Management Officer (Policy and Procedure)

Job Description

Quality, Compliance and Safe Service Management Officer (Policy and Procedure) Apply locations QLD - Brisbane, CBD & Inner Suburbs time type Part time posted on Posted 2 Days Ago time left to apply End Date: March 28, 2025 (25 days left to apply) job requisition id JR141224 Job Description: About the Opportunity: We are looking for a special kind of person – a St Vincent’s kind of person. Someone who puts compassion, connection and caring for other people at the heart of everything they do. As the Quality, Compliance and Safe Service Management Officer (Policy & Procedures) , you’ll be responsible for the development, implementation, maintenance and review of business Policies and Procedures to ensure their compliance with quality framework, Australian Aged Care Quality Agency Accreditation Standards and legislations whilst ensuring that the person-centred culture is at the heart of all that we do. St Vincent’s Care Services, Bowen Hills, QLD is an accredited aged care provider providing services that comply with national aged care legislation, the aged care quality and safety standards and national disability standards. At St Vincent’s Care, our Heart print model ensures compassionate, holistic, person-centred care that empowers residents and fosters a sense of belonging, independence, and cultural respect, creating a life filled with purpose and wellbeing. We are seeking people who are passionate about providing care that is sensitive to resident’s individualised needs, preferences and choices and are committed to building strong, meaningful connections with residents. This is a permanent part time opportunity (3 days a week) and a Fixed term contract for 5 months. What’s on your resume is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us. Key Responsibilities: Working with the Service Delivery Governance Team in the development, implementation, maintenance and review of business Policies and Procedures to ensure their compliance with internal and external standards and legislation. Assist in the development and implementation of the Standards Quality framework and audit schedules across the business. Assist in the management of clinical and non-clinical risk related action plans and associated policy development. Contribute to and participate in all relevant SVHA & SVCS committees and meetings. Assist in the development and management of effective and efficient processes for incident and complaints management. Things that work for us: Tertiary Qualifications in Nursing or Related Health Discipline - AHPRA (Postgraduate qualification in related area desirable) Computer literacy using the Microsoft office applications. Previous experience in the development of policies and processes. Previous experience in Aged Care residential services and operational experience of accreditation processes desirable. Ability to maintain collaborative and effective relationships with multidisciplinary team members. High standard of professional and clinical leadership. Demonstrated capability in the analysis of data and presentation of outcome-based documentation. Excellent problem solving and analytical skills. Excellent interpersonal, oral and written communication skills. Ability to provide service consistent with the mission and philosophy of St Vincent’s Care. National Criminal History Check Valid within 6 months NDIS Worker Screen Check Australian Working Entitlements A valid Drivers License. Things that work for you: Opportunity to join a modern residence redefining the expectations of aged care Competitive salary packaging options up to $15,990, Novated leasing, plus an optional Meals and Entertainment card up to $2,650 per annum Opportunity to work for the nation’s largest Catholic not-for-profit health and aged care provider, with a rapidly growing and progressive vision Friendly team environment with a great community care spirit Ability to visibly see your impact on the business and its service No cost uniforms and training Free annual flu vaccination Employee Assistance Program for staff and their families Access to the Fitness Passport (FP) Why become part of the St Vincent’s Care family? Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support. For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today. Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit. At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family. Reconciliation Action Plan St Vincent’s Health Australia embraces Aboriginal and Torres Strait Islander people’s unique perspectives, knowledge, and culture. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit here , or contact us at Interested? Apply online today! Respectfully- no agencies please. Contact Details: Shruti Pillai Closing Date: 27 March 2025 11:59pm #J-18808-Ljbffr