RACQ Patrol Officer

Job Description

Job Description - RACQ Patrol Officer (2500000W) Job Number: 2500000W Description Are you ready to embark on a career where you can be a real-life hero on the road? We are seeking dedicated and enthusiastic individuals to join our elite team of Patrol Officers. With a commitment to safety and positive member experience, RACQ Patrol Officers will apply mechanical / auto expertise to provide exceptional roadside assistance to our members so that no one gets left stranded on the side of the road. No two days are the same; if you want to be part of a team that genuinely makes a difference in people's lives, then apply now! About you Ability to work in locations across Gold Coast Region including Molendinar, Southport, Bundall, Burleigh Heads, Ormeau Strong safety focus in all aspects of work Current C Class Drivers Licence required Demonstrated customer service experience, with a focus on quality interactions Strong diagnostic skills to identify and resolve issues efficiently Highly organised with ability to work autonomously Willingness to work a rotating roster across a 7-day work week Excellent driving history with ability to provide 5 year traffic history report Ability to complete pre-employment medical, drug & alcohol screen and criminal record check Why join RACQ? It is an exciting time to be part of RACQ as we continue our transformation towards better, smarter solutions that deliver more security and prosperity for Queenslanders. We are big enough to make a real difference in our community, yet small enough to nurture your professional and personal development. By joining RACQ, you’ll be part of new sustainability initiatives, including a commitment to being a carbon neutral organisation by 2030. We’ve invested in and partnered with sustainable companies, including the introduction of home solar and batteries, Green Home and Car Loans, and many other products and initiatives. We’ll continue to advocate for, research, and offer green solutions. RACQ is committed to ensuring that every employee has access to flexibility in their role. We encourage all candidates to discuss what flexibility means to you, and how we can help you find your balance. At RACQ, we are passionate about building a diverse and inclusive workplace to create better outcomes for our employees and our members. We aim for our teams to be a true reflection of our communities and are committed to inclusion, particularly for people of Aboriginal and Torres Strait Islander heritage, and those who may experience diversity or disability-related barriers in securing employment. Applicants from these and other diverse backgrounds are encouraged to apply. If you have any support or access requirements, please advise us at the time of applying. What we offer you: Financial benefits and discounts on a range of banking, assistance, and insurance products Give back to our communities with paid volunteer leave, payroll giving, and volunteering for community events such as MotorFest and EKKA. A range of flexible working and leave options, including parental leave of 13 weeks primary carer leave, purchased leave up to 4 weeks per year, cultural observance leave, substitution of public holidays for cultural/religious reasons, personal leave for wellbeing, and gender affirmation leave. Prioritise your wellbeing with discounts on health programs and access to wellbeing initiatives such as yoga, mindfulness, and free and confidential Employee Assistance Program (EAP). Invest in your development with in-house development programs and access to 80,000+ online courses. Please Note: To objectively and comprehensively assess your potential and suitability for the role, RACQ may require you to complete video interviews, psychometric assessments, and/or a criminal history check as part of the application process. If you require any adjustments during the application process, please advise the RACQ Careers team. RACQ is a ‘Circle Back Initiative’ employer – we commit to respond to every applicant. #J-18808-Ljbffr