Receptionist/Customer Service Officer (12 month fixed term contract)

Salary: 60.00 -  80.00
Posted: 14-02-2025
Category: Customer Service
Town Of Cambridge, 

Job Description

Receptionist/Customer Service Officer (12 month fixed term contract) Full-time Job Status: Fixed Term MedHealth is a purpose-built collection of industry-leading health, medical, and employment brands. Our unique and diverse capabilities are dedicated to achieving the best possible health and employment outcomes for individuals and the people they support. We are seeking an enthusiastic and driven Client Services Officer. Reporting to the Operations Manager, you will be responsible for supporting customers through the provision of advice and arranging suitable appointments with our extensive specialist consultant team. Responsibilities will include but are not limited to: Liaising with customers to plan and implement agreed services Scheduling of appointments Maintaining busy inboxes, with queries, appointments and non-appointment services Providing administrative and operational support to consultant practitioners Providing information and advice to customers, or prospective customers Undertaking other tasks assigned to the Client Services team, including reception duties, dictation, invoicing and supporting the greater team in general To be considered for this role you will have: Demonstrated the ability to provide excellent customer service Excellent verbal, written and interpersonal communication skills Demonstrated the ability to work independently and within a group environment A personal approach which is enthusiastic, friendly and helpful Strong prioritisation skills while maintaining a level of flexibility Attention to detail is a must Computer literacy, with proficiency in Microsoft Office (Word/Excel) mlcoa offers an exciting and fast-paced team environment where client focus, team spirit, drive and respect are key features. Ours is a growing business and opportunities abound for talented performers. You are welcome here. We are an Equal Opportunity Employer, proudly welcoming people with disabilities including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians to our team. We are happy to adjust our recruitment process to support accessibility needs. #J-18808-Ljbffr

Job Details

Salary: 60.00 -  80.00
Posted: 14-02-2025
Category: Customer Service
Town Of Cambridge, 

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