Regional Officer

Job Description

Organisation: Department of Government Services Occupation: Regulatory Governance and Compliance Reference: VG/1838120 Job posted: 22/01/2025 Closes: 05/02/2025 Classification: VPSG3.1 Job duration: Ongoing Salary Range: $76,817 - $85,048 Work location: Geelong About us The Department of Government Services (DGS) was established on 1 January 2023 to improve everyone's experience of doing business and interacting with the Victorian government. We bring important day-to-day services together in one department to make things easy and seamless for Victorians and businesses. We are doing this by connecting and digitising our systems and platforms across state and local government as well as streamlining our corporate and procurement services. About the role The Regional Officer will conduct a range of routine and sometimes more complex compliance monitoring activities and inspections as authorised under the Australian Consumer Law and Fair-Trading Act, and other legislation administered by CAV. The Regional Officer will also carry out residential tenancy investigations including rental assessments and non-urgent repairs as delegated under the Residential Tenancies Act. Furthermore, the Regional Officer will perform front line dispute resolution, provide business and community education, and lead or coordinate CAV campaign initiatives. This role is based in the Barwon South West (Geelong Office) and will outreach to other locations across the West Area region including but not limited to Geelong, Ballarat, and Warrnambool as required. The West Area incorporates the Barwon South West and Grampians regions. About you To be considered for the role, you must be able to demonstrate: Experience in compliance and inspection operations including the planning, development, and delivery of outreach activities based on business plans and policies. Demonstrated experience in the preparation of reports and the drafting of correspondence that provides clear and purposeful communication. Ability to develop and maintain productive relations with internal and external key stakeholders. Knowledge of, and/or relevant experience in legislative compliance and enforcement activities and CAV relevant legislation, regulations, policies, and procedures OR capacity to learn and apply the knowledge, as required. A Certificate IV in Government Investigations or equivalent qualification is desirable or be prepared to attain the qualification soon after job commencement. Other requirements Tertiary qualifications in commerce, business, law or other related fields are desirable. A current Victorian Driver's Licence is required. For specific responsibilities please review the attached position description. This position is only open to applicants with relevant rights to work in Australia. How to apply Apply before the advertised closing date 11:59pm on Wednesday, 05 February 2025. All applications should include: a resume; and a cover letter which addresses the key selection criteria (within three pages) In accordance with the Jobs and Skills Exchange Policy, Victorian Public Service employees are required to apply via the JSE for primary consideration access. Other relevant information The department is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and clients consistent with the department's obligations under the Occupational Health and Safety Act 2004 (OH&S Act). To support this, DGS has a COVID-19 Vaccination policy which strongly recommends all DGS employees be fully vaccinated. Preferred candidates will be required to complete a Pre-employment Declaration and Consent Form. Employment of successful candidates will be subject to a National Police Check. DGS actively promotes diversity, inclusion, and an equal opportunity workplace. We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples. All roles at DGS can be worked flexibly, however it may differ from role to role. To apply for this role, you will be redirected to the Department of Government Services job application system. #J-18808-Ljbffr