Retirement Living Coordinator

Job Description

At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians. About the role: We are seeking a Retirement Living Coordinator to join our friendly and supportive Retirement Living team in the North Metropolitan area on a permanent part-time basis. In this rewarding role, you will be responsible for the day-to-day operations of the village, ensuring resident satisfaction with high standards of accommodation and associated services. You will promote the general welfare of residents while maintaining independence, managing the rental of units, and providing an onsite presence to coordinate resident queries. The successful candidate will have strong customer service and budget management experience. This position is offered on a permanent part-time basis, requiring 22.5 hours each week over three weekdays at our Karrinyup, Watermans Bay, and Trigg sites. Days of work will be negotiated. Key Responsibilities: Independent Living Unit Coordination – enquiries and administration, transition new residents, welfare promotion, asset management, budget planning Ensure compliance with Occupational Safety and Health requirements, including appropriate Injury Risk Management Key Requirements: Able to prioritise workload and appropriately allocate tasks Effective communication skills Understanding of working within customer service standards while maintaining a professional image Leadership and motivation skills Computer competency, including use of Microsoft Office applications Demonstrated understanding of continuous quality improvement The ability to relate to and empathise with the elderly Knowledge of OSH and legal requirements relating to the aged care industry, Retirement Villages, and Tenancy Acts Experience in asset and property maintenance/management, preferably in a service industry Experience in retirement village and/or aged care - desirable Knowledge of Building Codes of Australia and Australian Standards - desirable Relevant qualifications in business management or human services - desirable Current WA driver’s license and reliable vehicle What’s on offer: Attractive rate of pay $40.97 per hour, plus 11.5% superannuation Non-profit values driven Western Australian aged care provider All employees have access to Juniperks, an online platform that unlocks exclusive retail discounts, employee perks, wellness initiatives, and peer acknowledgement Salary Packaging up to $18,550 per annum tax-free Health Insurance discounts Employee Assistance Program with free counselling Free parking on site How to apply: To be considered for this position, please submit your application online, including a current curriculum vitae and a brief cover letter addressing the key requirements. People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately. #J-18808-Ljbffr