Rydges Resort Hunter Valley – Food & Beverage Team Leader

Job Description

About EVT When you join EVT, you are joining one of Australia and New Zealand’s leading experience companies. EVT encompasses Entertainment businesses that excite every sense, Ventures driven by a passion for new opportunities and Travel businesses that always feel local and authentic. At EVT, we’re the shakers and the Daymakers. The experience creators. The possibility makers and opportunity takers. We aim to make a positive impact on our people, communities and environment, every day. About Rydges Australian & New Zealand owned and operated for more than 30 years, Rydges operates quality city, suburban, and resort-style hotels in key destinations across Australia and New Zealand, with a refreshingly down-to-earth approach. Rydges provides genuine local hospitality with quality essentials alongside its trademark ‘too easy’ service. About Rydges Resort Hunter Valley Surrounded by lush vineyards and scenic beauty, Rydges Resort Hunter Valley offers an unforgettable workplace experience. Complete with a range of amazing facilities including a ferris Wheel, brewery, waterpark, and 18-hole golf course, join the team that keeps it all humming in the heart of wine country. About The Role This part-time position reports directly to the Food & Beverage Duty Manager and is perfect for an experienced hospitality professional ready to take on their next challenge. This role requires availability on Fridays and Saturdays, ensuring you’re part of the action during peak times when the energy is high and the atmosphere is vibrant. If you’re looking for career advancement in a fast-paced hotel environment, this is the ideal role for you. Working closely with the Food & Beverage Duty Manager, you’ll be integral to the daily operations of Lovedale Bar + Grill, ensuring that our guests enjoy a seamless and memorable experience. You’ll help maintain the vibrant, welcoming atmosphere of our hotel venue while delivering top-notch service to every guest who walks through the door. Key Responsibilities Provide exceptional service: Ensure all guests, both locals and visitors, receive friendly, professional, and efficient service. Collaborate with the team: Work closely with guests, the Chef, and the kitchen brigade to manage menu details, address guest feedback, and resolve service-related issues. Maintain venue standards: Liaise with your team to ensure that the venue meets our high service standards. Supervise and lead: Utilize your proven leadership experience to guide and motivate your team, ensuring smooth and effective operations. Ensure cleanliness: Assist in coordinating the cleaning and maintenance of the outlets, workspaces, tableware, utensils, and equipment. Support operational excellence: Encourage and support the team in exceeding client expectations consistently. Revenue recording: Ensure accurate recording of shift revenue, including completing a cash/charge summary to reconcile daily activities. Bar and cocktail expertise: Bring your in-depth knowledge of cocktails and barista skills to the table, delivering top-notch service in a bar or restaurant setting. Leadership experience: Previous experience in a supervisory role within a fine dining or premium service venue is preferred. Health & Safety compliance: Adhere to all hotel health and safety guidelines (WH&S) and maintain a safe working environment. Team collaboration: Assist other departments or outlets when needed to ensure overall operational success. Attend meetings: Participate in all scheduled meetings, contributing to team alignment and communication. Additional duties: Perform any other tasks as directed by the Lovedale Venue Manager and Food & Beverage Manager. Benefits & Perks At EVT, we want our people to experience our businesses and be brand and experience advocates. So, we make sure access to amazing ‘Elevate Perks’ are available to all staff from day dot. Incredible team member discounts from your first day on-the-job. 50% off stays at EVT hotels – Rydges, LyLo, QT, Atura, and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Awesome winter and summer savings and discounts at Thredbo. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company. Skills & Experience Passion for service: A genuine passion for food and beverage service and engaging with guests, always striving to find the “YES” in every situation. Exceptional communication: Strong verbal and written communication skills that ensure clear and effective interactions with guests and team members. Attention to detail: A hands-on approach, with a keen eye for detail and accuracy, ensuring every aspect of service is delivered to the highest standard. Innovative thinker: Ability to think outside the box to identify opportunities for continuous improvement and enhance the guest experience. Flexible availability: The ability to work most weekends, including public holidays, in line with the fixed 7-day roster that aligns with the Vista Lounge’s operating hours and other Food & Beverage outlets at the hotel. Responsible Service of Alcohol (RSA): A current RSA Certificate is required to ensure compliance with legal obligations and safety standards. Must have valid Australian Working Rights as no sponsorships will be offered. If you’re interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here . #J-18808-Ljbffr