Sales Consultant - Inside Sales NSW

Job Description

Avant is Australia’s leading medical defence organisation with a proud heritage of protecting Australian medical professionals for over 130 years. It was established by a small group of doctors in 1893, who wanted to “protect themselves from actions arising out of the practice of medicine”. Avant now represents 82,000 health practitioners and medical students across every state and territory, delivering market leading products and services to meet their professional, personal and practice needs. Building on this heritage, our vision is to be the most trusted professional partner in supporting doctors throughout their lives and careers.As a mutual organisation, owned by members and run purely for their benefit, our members are at the centre of all we do. As well as providing products and services to our member, we play a broader community role by advocating for improvements in the healthcare system and in quality, safety and professionalism in medicine, through delivering education and research activities. The commitment to members and the profession from our 850 staff has resulted in over 50% of Australia’s doctors choosing to be Avant members, delivered annual revenues of $440 million and net assets of $1.4 billion. About The Role To provide telephone sales functions as directed to meet the needs of the business. Sales Consultants are front-line staff and therefore need to be knowledgeable on process, procedures and business rules, and responsive to customers’ needs and expectations.They will handle calls, emails and/or campaigns in regards to Acquisition of new Avant members. These activities will relate to the breadth of Avant products.The Sales Consultant will work closely with our Service, Marketing, Underwriting and Business Development teams to ensure a consistent customer experience which delivers high customer satisfaction. About You We are seeking a dedicated Sales Consultant to join our team. As a Sales Consultant, you will be responsible for delivering consistently superior service to our new members and ensuring the provision of quality work in all interactions. You will assist with onboarding new members, achieving Sales targets, identify continuous improvement opportunities, and contribute to the overall success of the department. Key Responsibilities: Deliver consistently superior service to new members, exceeding expectations. Ensure the provision of quality work in all aspects of service delivery. Assist with onboarding new members, ensuring accuracy and confidentiality. Identify and implement continuous improvement opportunities to enhance service efficiency and effectiveness. Achieve individual & team Sales targets. Contribute actively to the overall success and goals of the department. Adhere to Occupational Health & Safety guidelines and promote a safe work environment. To be successful you will have: Proven experience in a sales-oriented role, with a strong track record of delivering excellent customer service and achieving sales targets. Attention to detail and commitment to delivering quality work. Ability to maintain accurate records and handle sensitive information with confidentiality. Strong analytical skills with the ability to identify and implement process improvements. Excellent communication and interpersonal skills. Knowledge of Occupational Health & Safety regulations and practices preferred. What’s in it for you: Water side view in Darling Harbour (close to cafes, shops, transport, restaurants etc). Great work/life balance 50% WFH once fully trained. Immaculate offices and onsite amenities. Supporting and vibrant team. Career Growth within a large medical organisation. #J-18808-Ljbffr