Sales Systems and Process Effectiveness Analyst

Job Description

Sales Systems and Process Effectiveness Analyst Join to apply for the Sales Systems and Process Effectiveness Analyst role at Domain . About the Role Sitting in a newly created team, the Sales Systems & Process Effectiveness Analyst will play a crucial role in unlocking the full potential of our systems, such as Salesforce, to create a more seamless experience for our sales teams. This is a unique opportunity to work at the forefront of process innovation and spearhead a great deal of change - asking the questions that nobody is asking and bridging the gap between current processes vs. best processes. In a highly progressive environment within a flexible and autonomous yet supportive management style, you will have the power to work the way that suits you best, mould a new team culture and have a lot of fun along the way! In a typical day you can expect to: Explore and prioritise sales process improvements that place the salesperson at the centre and are related but not limited to simplification and process automation. Engineer structured data capture that can be turned into valuable insights and reports. Help the teams leverage Salesforce as a communication tool and improve the ability to capture and log data such as meeting minutes. Analyse how the teams are currently using the platform and where the opportunities are for improvements. Collaborate with cross-functional teams to ensure Salesforce is used as a central hub for all sales activities. Conduct regular data audits to ensure quality and accuracy. Develop and maintain dashboards and reports to track KPIs related to Salesforce usage and effectiveness. Support the creation of training materials and resources to enhance Salesforce proficiency across teams. Gather feedback from sales teams to help inform improvements. Assist in the integration of Salesforce with other tools and systems. Our Ideal Person: ESSENTIAL: Highly proficient in Salesforce functionality and best practices. Proven experience in researching, developing and implementing sales system process improvements. Proven experience configuring Salesforce standard reports and dashboards. Strong capability with data analysis and reporting tools. A mindset of curiosity and a desire to innovate. Leadership potential for future team growth. Full working rights for a full-time permanent position. BONUS POINTS: Industry experience in SaaS, Print / Digital Media or Real Estate. Previous experience in an Analyst role specifically or from a Consulting background. Why Join Us: Discover your ideal work-life balance with our approach to flexibility. First-rate parental leave and wellbeing policies. Access to Perkbox, giving you discounts across healthcare, entertainment, food, utilities and more. Continuous opportunities to leap, learn and grow. Equity, Diversity and Inclusion at Domain Domain Group is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people). We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we're here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team. #J-18808-Ljbffr